"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Preston of G-1 Plumbing performed the services and addressed the toilet & drain problem. He was unable to stop leak(made it worse) & submitted his recs to Choice Home for review. I was unable to understand Choice Home's response regarding the faucet leak. Their review stated faucet needed to be replaced BUT it was under "builder's warranty." I built this home in 2005. There is no "builder's warranty" now. I cancelled the proposed work order & paid out-of-pocket. A Friend, who was familiar with my builder and knows faucet components, came to my home, adjusted/cleaned the faucet cartridge and stopped the leak. The CHW tech, Preston, is conscientiuos, however, IMHO lacked the knowledge & experience to stop my leak. Home Warranty Companies, at least in my area, hire owner/operators who need the work to build their business and are NOT the most experienced/knowledgeable & are willing to work for less money. In my experience, Home Warranty Companies want the CHEAPEST resolution, not the BEST. I would recommend G-1 Plumbing for most plumbing issues."

"After any number of calls and messages, including a long email via the Angieslist system we finally made contact.
The company showed up and after providing a reasonable quote to do the carpets, my tenant asked about cleaning the tile in the house, and the price that was quoted was absolutely outrageous. My tenant did not know any better and paid the nearly $600 to clean 1000sq ft of tiling.
By the time this company had left the house we had paid over $1000.00 for cleaning services.
Absolutely outrageous and will never use again."

"The technician did an excellent job. It did take a while to get the repair finished, but that was due to Bertazzoni delivering the parts. I have had multiple problems with this particular appliance. My range now works better than it did when new, but I have a feeling that even if I have continuing problems with it, American Home Shield will just repair rather than replace due to the cost of the range. By the way, I'm not exactly sure of the date of the repair."

"Overall I am happy with the repairs: fence repaired, back door replaced, and lawn maitenance services provided.
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"See notes above. My experience couldn't have been better. It's good to know someone as competent and reliable as these folks. There isn't any home building or renovatiion or repair work that I wouldn't be comfortable asking them to perform."

"We love our home. As with anything, it takes a little time to make a good thing happen. Our house is exactly what we wanted. Thank you Bill and Walter Family Homes."

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