Get matched with top heating and air conditioning pros in Carnesville, GA

"5/5"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I initially had my garage door serviced by Overhead Door, but I wasn’t satisfied with the service. So, I called Precision Garage Door Service. They were running a promotion price to service the garage door, so I gave them a try. Joe showed up to service my door promptly at the time he said I could expect him. He did a great job, and he answered any questions I had. I asked him about replacing the rubber seal around my door. He quoted a price and came out the following week to do the work. He said that I didn’t have to be at the house when he did the job, and he would email my invoice. After he finished the job, I could see him on my cameras as he backed his truck down my driveway. Unfortunately, his truck ran over my grass. I’m not sure what it is with my driveway, but this is not the first time this has happened. It was also raining, I’m not sure if that was a contributing factor. In a word Joe showed real integrity. He initially tried to put the grass back together but when that didn’t work, he informed me of what happened. He apologized multiple times and said he would make things right. He told me to get an estimate to fix the grass and he would pay for it. Before I could even get the estimate, the manager Mike West called me and apologized for what happened. He stressed that they wanted to make things right and reiterated that they would pay for the replacement of the grass. I got the estimate and had the work done, but before they paid the landscaper, they made sure that I was completely satisfied. This was amazing customer service. Accidents happen but not everyone takes responsibility when they do. They really wanted to make things right and that’s exactly what they did. They did excellent work on my garage door, answered every question I had (which made me an informed consumer), but most importantly they treated me with respect and did everything possible to make me a satisfied customer. It goes without saying that I will definitely use Precision Garage Door Service again. I have already recommended them to friends and family."

"Brett was punctual, professional, pleasant and knowledgeable."

"Richard was thorough and communicated well through out process."

"Britt was amazing and offered my wife and I a lot of information to help us decide on our new home and prioritize future repairs."

"Okay"

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."