Founded 1999 • With Angi since May 2007
Service Provider Response
[Member Name Removed], Thank you so much for your feedback. I will pass your comments along to Scott and our production department. If we can be of further service in the future, please do not hesitate to contact us. Sincerely, Doc Dykes Marketing DirectorService Provider Response
[Member Name Removed], Thank you for submitting your review. It's been a pleasure working with you over the past couple of years. We look forward to working with you in 2017 on your other projects. I will pass your review along to the 1st Choice team. We always strive for an "A"! Have a Happy Holiday!, Sincerely, Doc Dykes Marketing Director 1st Choice Home ImprovementsService Provider Response
We greatly appreciate your kind review. We always make sure that our customers are well taken care of, give it our 200% BEST, and look forward to earning your business again in the future on your next project!Service Provider Response
The policy of 1st Choice Home Improvements is whenever possible to have BOTH homeowners present when we give our free consultation. The exception to this policy is when a co-owner is in the military and deployed. This is important for several reasons. Making sure the estimate is accurate based on everyone’s input and opinion; maximizing your time and ours so no time is wasted for either the homeowner or the representative. We are very sorry if this policy is not to your liking or has been misunderstood. But we are a business offering a FREE service; we try and limit the number of visits to complete the consultation. This policy saves both the customer and the company money.Service Provider Response
1st Choice Home Improvements prides itself for being on time and on budget. Room additions take 3 months to complete. This year was a busy hurricane season with Ivan, Dennis, and Tropical Storm Angie. As stated in our contract we can not be responsible for Acts of God and this job was delayed getting started. Even with little resources left after hurricanes, the job was completed on budget, with no additional cost to the customer as building materials and labor sky-rocketed. We are sorry for any delays and would hope that our customers would take weather conditions into consideration but that is not always the case. We question this negative review posted 8 years later, knowing that some unscrupulous construction companies encourage potential customers to give a negative review of their competitors to promote their own business. We at 1st Choice do not agree with that marketing technique. We are a Top 500 Qualified Remodeler company for the past 9 years straight, an A+ BBB Accredited company with numerous awards. Again, we apologize to our customers on this project.Service Provider Response
Thank you so much for your positive feedback! Our #1 goal is customer satisfaction! Please contact us if you need anything in the future!Service Provider Response
After reviewing the appointment notes, E- mail sent out 4 days after appointment. Explaining the reasons we declined this project. We will take steps not to rely on e- mail alone. 1st Choice Home improvements welcomes this feed back so we can service our customers better. If you do not receive your estimate from our company with in 3 Business days please notify the office to see what is going on with your free quote. We are truly sorry and will call this customer to say so.Service Provider Response
Thank you for meeting with our staff. I am sorry you were not completely satisfied with our service. We made arrangements to meet you on very short notice (less than two hours) and tried to fulfill your needs based on the products we sell. However, our company only sells brands that we feel we can stand behind and guarantee. I am sorry if our sales team caused you to feel pressured. I believe he was trying to get the sale on paper in order to meet the short amount of time given in your schedule to install the product due to your time constraints. Our goal is happy customers who are content with purchases agreed upon. We here at 1st Choice never want our consumers to feel uncomfortable with our sales staff or with their final decision at time of purchase. In regards to customer referrals, it is our policy not to give out our customer’s information without proof that a consumer is actually buying. It is for the privacy and safety of our previous customers. Recommendations for our company can be found on our website, as well as Angie's List. Thank you again for your consideration and I sorry we were unable to have you apart of our 1st Choice family!Service Provider Response
Job contracted after Hurricane Ivan, project was completed in a timely manor. Changes were made to offset house foundation (out of square),due to house on stilts and through many hurricanes. Additional trim work done at no additional cost.Multiple contractors on the job site1st Choice got blamed for door damaged,Customer given discount,not happy with the amount. Balance still owed this project to1stChoice Home Improvements For more Detail Information contact Scott McCartney 888-989-3244Health & Safety Measures
Angi Certified
Here we specialize in replacing your old outdated windows and doors with new up to code/energy efficient egresses that will add value to your home and decrease your energy bill. We are locally owned and operated and have a team of the best window and door installers in the area. Other services offered are aluminum awnings/carports.
Angi Certified
Offers Coupon
In business since 2002, Titan Sunrooms is the leading sunroom manufacturer in NW Florida. Our factory direct model cuts out the middleman and provides our clients with a vastly superior product at competitive pricing. Manufactured in Florida and built to handle the severe Florida weather, Titan gives our clients long term security by offering a 40 year warranty on our sunrooms, screen rooms, patio covers, pergolas, car ports and proprietary line of Blockhouse Sheds. "Unfortunately we do not offer Screen Repair or Repair services".
Angi Certified
Guy Brothers Roofing & Siding offers a wide variety of residential and commercial Roofing/Siding products and services. Whether the job is new construction or restoration (re-roofs or tear offs), we can provide the systems and solutions to meet your needs. Guy Brothers Siding also offers residential and commercial siding products and services. For new construction and resides. We specialze in James Hardie, LP Solutions, Everlast Composite, Ascend Composite and Vinyl siding.