Get matched with top sauna installation pros in Islamorada, FL

"Michael Gomez and Unique Bath are crooks! They sold me this dream and promised to fix the issues presented to them, but have been avoiding me. Check out BBB, they were revoked for all of the complaints, do your due diligence before hiring a contractor, I am warning you!!!! When uncovering the vanity and toilet that was covered in plastic sheeting, it revealed a large chip out of my vessel sink bowl and a large chip out of the top of my toilet tank. While installing the glass contractors dropped the glass while in my brand-new shower and shattered the glass and caused a significant amount of damage to my brand-new shower, that I have not even gotten to use yet. Now I have glass everywhere, blood everywhere and a damaged bathroom! I spoke with one of the owners, Alex and he stated that a new glass panel was being rush ordered for next day installation. I remained calm, as at this time I was worried about the glass contractorsâ hand that had a deep gash. They did attempt to clean up the glass and blood as much as they could, however there was so much left for me to clean and deal with afterwards. After cleaning up as much glass as I could, I notated the damage that was apparent and contacted Erika and did not get a response. The next day I was told the glass was being picked up at 11:30am and I was antsy and rushed home from work to await the delivery and install of the new glass. I waited until 4pm to contact Erika to find out what was going on and was then told that the glass was in fact not ready and that it wouldnâ t be ready until the following Monday or Tuesday. By this time, a month from the start date of the project has elapsed. I then again addressed the damage in the bathroom and was told it was forwarded to the owners and it would be addressed the following week. By now I am feeling that my concerns and are being brushed off as though it does not matter that they have damaged my vanity, toilet, brand new shower, walls, sink and shower faucet. I have also made them aware several times that the shower is leaking and now that they are paid in full, they seem to not care!!! As of today 09/25/23, over a year has passed and these items have not been corrected, although I have been promised on several occasions that they would be! BEWARE!!!"

"Easy to work with, attention to detail above and beyond. And the finished product speaks for itself. They take care of the project as if they are building the home for themselves."

"Did the job"

"Job was done in three days and was done right!"

"Stay away from this company!! Extremely unprofessional and owners are very nasty! They do not perform the services contracted for. The technicians lie about their time. They spend all of 5-8 minutes on your pool. Always debri still there when they leave. They send emails saying they were there for 30 minutes we have cameras and my husbandâ  s office is by the pool we have timed them. If you complain the owners just quit. No apologies, no remedies. They wonâ  t even come out to see your pool prior to starting service! Should have been a red flag! Owner was nasty and said he has seen 10k pools. I should have never hired them at that point! Save yourself time, trouble and money! My friends that use them have the same stories to tell!"

"I initially hired OP Pool Leak Detection and Repairs in January to find leaks in our pool. All things started off great, Onarbin was very responsive, showed up as he said he would and seemed professional. He found leaks quickly, which is where I wished I would have stopped. Unfortunately, I hired him to replace my leaking pool skimmer. The installation was extremely poor. When we expressed our concerns, Onarbin was quick to give excuses but told us he would return to make repairs. He never did. I now have to hire a new company to repair the work done by O.P. Pool. The photos and video show the issues. Problems with the skimmer installation include: 1. Skimmer was installed too high, it is now sitting above my patio pavers causing a tripping hazard. 2. Skimmer opening at the deck is too small for the skimmer basket to be lifted out. To fix this, Onarbin cut up the skimmer basket so that it could fit through the hole that is too small. 3. One pool pipe under skimmer basket is now filled with loose gravel from the installation. 4. Grout around the skimmer is crumbling. And the top of the skimmer is falling apart 5. Deck pavers around skimmer are now all loose."