Get matched with top carpet cleaners in Freeport, FL

"They took my wool rug with them for cleaning. It was supposed to be done with a dry method. The rug came back very damp."

"This pro was on time and very efficient. He was wonderful to work with. We will use him again. "

"I have used Fusion several times in the last 10 years. The office staff (Brenda) is always helpful and professional. The actual cleaning staff (Carlos) were prompt, professional, gentle with my condo and belongings and did an outstanding job."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"The fireplace cleaning went well, and I would use them again."

"OK - not really what I was expecting. That is my issue, I guess."

"They showed up on time and did a wonderful job cleaning my carpet. I will definitely hire them again!"

"Emerald coast home servicez were punctual and efficient at performing there job at a very reasonable rate. I would hire them again and recommend them for a lot of basic home jobs such as pressure washing and repairs."

"We hired this company because they advertised an organic "NO ODOR" cleaning product/service. The appointment was scheduled for 9:00am....they arrived at 9:15am. After setting up the hoses, they immediately began spraying a very strong citrus chemical product all over our home. I assumed this was the "organic" part of the cleaning process and also assumed the strong odor would dissipate after the carpets dried. I actually left the home unattended as I was unable to handle the overpowering chemical scent. By late evening, the odor was still permeating the entire home and I called the owner. He admitted that his technicians had made a mistake applying the citrus spray and offered to come to my home Saturday morning and "wash" it again to remove the odor. After leaving all doors and windows open overnight, running fans in every room and leaving the air conditioner on 65 all night, by morning the odor was faint but noticeable. When the owner, Virgil Niblett, and his technician, Ben, came to our home Saturday morning, they again admitted their mistake but offered no resolution or even a discount for the poor service. I told Virgil (owner) that after paying $624.90, he should at the very minimum, offer a rebate or a complete refund. I mentioned that I had agreed to pay the extra $249.00 for the "organic" product with NO ODOR and understood the bill was high but his crew of two made a serious health-impairing mistake and were finished in less than 45 minutes. THE BILL WAS EXCESSIVE! TO SAY THE SERVICE WAS POOR IS AN UNDERSTATEMENT. THEIR REFUSAL TO EVEN OFFER A DISCOUNT FOR THEIR SERVICE SHOWS THEIR COMPLETE LACK OF RESPECT FOR THEIR CUSTOMERS!"