Atlantic Duct Cleaning

Founded 1996 • With Angi since June 2011

We are dedicated to air duct cleaning and to you… Offering the best techniques and equipment… The more you know us, the more likely you will select Atlantic Duct Cleaning Located in Norwalk CT In business since 1996 NADCA Certified Will also service Passaic, Putnam, Rockland, Staten Island, Warren, Westchester

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

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Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Verified Reviews

4.6

(11) Verified Reviews

Ratings Distribution

5

9

4

1

3

0

2

1

1

0

Rating Details

Price
4.8
Professionalism
4.5
Punctuality
4.9
Quality
4.8
Responsiveness
4.9

Read reviews by category

air duct cleaning (11)HVAC Companies (1)
Showing 1-11 of 11 reviews
Rich G.
5.0
05/04/2022
They are super great, technicians were great. I've been using them for more then 30 years now. I would consider them as Top 3 contractors that I'm working with. I would recommend them to anyone who needs duct cleaning.
Description of Work
They did an A/C system and air duct cleaning.
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes
Lawrence G.
2.0
07/06/2015
All went well the 2 men that did the work were courteous and professional. Explained each step of the process. But when they were finishing up they ran into a problem. As they closed up the duct on top of the furnace where the air conditioning coil is they put a screw through one of the thin copper tubes. Which caused all the gas to leak from unit. They called the companies owner and he in turn called someone to come to fix it. He had to try to braze the hole shut. And told me he couldn be sure if it would hold. I in turn told the owner. Was told not to worry he would stand behind it. Well after a couple of weeks the braze started leaking . He sent someone to check the unit. He got it to cool again. But notified me it had to be replaced. Jack the owner agreed to replace the damaged part. Only problem is the unit was an R-22 freon unit. And they couldn locate one that would match up to the condenser outside which meant the complete system had to be replaced. That when I started to get the run around a couple of calls were never returned I guess his cell phone only works for incoming business, finally told me he was going to contact his insurance co. Which he did. The adjuster came he notified me the insurance co. would get the cost of the unit than take depreciation and I would get the difference. I called Atlantic Duct cleaning and asked if he was going to make up the difference .i was told it was in the hands of his insurance. So because of his man's mistake, it is now going to cost me about $2000.00 out of my pocket. When I didn break the unit I f they didn't break it I possibly could have gotten another 10 yrs out of the systembecause it was in very good condition I'm in business myself and have had accidents take place but as a decent business man and to keep a good reputation if my insurance didn't cover the total cost of the repair or item I made up the difference. And always made sure the customer did not have any out of pocket expense. This man didn't even offer to split the cost of what the insurance co did not pay. He also knew I have COPD and CONGESTIVE HEART FAILURE and that I need the air conditioning at this time of year. But it seemed to me that he got his money for the job and only knows you if you have no problems that are going to cost him any money. He cried to me that he spent 700.00 on freon to refill the system and than more when a service man came back to add more gas when it started to leak again. I informed him that was not my problem I didn't break it. I since found out you should not put freon into a unit you know is leaking. I WOULD NOT RECOMMEND ATLANTIC DUCT CLEANING TO ANYONE THEIR WORK IS GOOD THEIR PERSONAL ARE COURTEOUS THE PRICE IS NO BETTER THAN MOST OTHER COMPANIES. BUT IF THEY BREAK SOMETHING YOUR GOING TO END UP TAKING MONEY OUT OF YOUR POCKET TO GET IT FIXED. I GIVE THEM A BIG O IN BUSINESS ETHICS. THIS PROBLEM TOOK PLACE AT THE END OF APRIL AND IS STILL NOT RESOLVED COMPLETELY I GAVE THEM A VERY GOOD REVIEW ON HOME ADVISOR BUT THAT WAS BEFORE I KNEW WHAT I WAS GOING TO HAVE TO DEAL WITH. AGAIN IM NOT COMPLAINING ABOUT THE INITIAL WORK IT IS THE RESPONSE TO WHAT THEIR EMPLOYEE. CAUSED THAT IM UPSET WITH.
Description of Work
Cleaned heating and air condition duct work in home. And damaged air conditioning system.
Category
air duct cleaning
Cost
$550
Wayne A.
5.0
10/15/2014
unknown
Description of Work
Cleaned air ducts.
Category
air duct cleaning
Cost
$500
Hire Again?
Yes
Robert H.
5.0
02/18/2014
They were honest, accurate, professional and efficient. Its an expensive process you don't want to do often, but if you need the work done, I highly recommend Atlantic.
Description of Work
Cleaned all the ducts of our house (4 bedrooms, approx 3800 sq ft)
Category
air duct cleaning
Cost
$900
Hire Again?
Yes
Laura S.
5.0
05/13/2013
My experience with Atlantic was one of the best - if not THE best - I've ever had with home maintenance and repair companies! Since I'd never had the heating/AC ducts in my house cleaned in the 20 years I'd been here, I solicited estimated from three companies. This one had been recommended by my oil company owner, who said that it had been recognized in the industry as doing high quality work. All three estimates were about the same, but the owner of Atlantic, Jack Prindiville, impressed me as being far more professional and knowledgeable than the other estimators. He patiently and thoroughly answered all my questions, and I was scheduled to have the work done very promptly. I couldn't have hoped for better workmen than the two young men who did the work. They were fairly young, professional, efficient, hard-working, and extremely good-natured. They completed the job fairly quickly, but thoroughly, and left no trace of any mess. This was an A+ experience in every way!!! Two small notes: Don't be intimidated by their
Description of Work
Comprehensive cleaning of air ducts in a residential building.
Category
air duct cleaning
Cost
$500
Hire Again?
Yes
KIM H.
5.0
07/31/2006
OUR DUCTS WERE DIRTY BEYOND BELIEF. THESE GUYS DID A GREAT JOB OF GETTING RID OF MOST OF THE FILTH THAT WAS IN THEM. I TOOK A LOOK AROUND BEFORE AND AFTER AND I COULD REALLY SEE A DIFFERENCE.
Description of Work
THEY CLEANED OUT THE AIR DUCTS IN OUR HOME.
Category
air duct cleaning
Cost
$100
Hire Again?
Yes

Service Provider Response

This is Jack Prindiville owner of Atlantic Duct Cleaning. This review is not my company, nor are the ones prior to this one. The only review that is mine is the current one. Don't know who these people are that responded..they sound very bogus!
DEBORAH W.
5.0
07/31/2006
THEY ARE ALWAYS VERY KIND TO ME AND THEY ALWAYS GET THE JOB DONE VERY FAST. THEY ARE ALSO VERY NEAT ABOUT CLEANING UP ANY MESS THAT THEY MAY MAKE. THEY DO A FANTASTIC JOB COMING OVER AND CLEANING MY AIR DUCTS.
Description of Work
THEY CLEAN MY AIR DUCTS ONCE A MONTH.
Category
air duct cleaning
Cost
$125
Hire Again?
Yes
ALYSON H.
5.0
07/31/2006
THE THINGS THAT REALLY STOOD OUT ABOUT THIS BUSINESS WERE THAT THEY RESPONDED TO THE SERVICE CALL IN AN EFFICIENT MANNER AND THEY SHOWED UP THE VERY SAME DAY.
Description of Work
THEY CAME TO CLEAN OUT THE AIR DUCTS.
Category
air duct cleaning
Cost
$110
Hire Again?
Yes
Rosina T.
5.0
07/07/2006
I HAD TO HAVE MY AIR DUCTS CLEANED. THE PRICE WAS REASONABLE. THEY GOT RIGHT TO WORK AND FINISHED IN A REASONABLE AMOUNT OF TIME. I WOULD CHOOSE THIS COMPANY AGAIN FOR THEIR SERVICES.
Description of Work
THEY CLEANED THE AIR DUCTS.
Category
air duct cleaning
Cost
$70
Hire Again?
Yes
4.0
07/07/2006
THEY SHOWED ME AN EXAMPLE OF HOW IT LOOKED BEFORE AND AFTER, AND I COULD TELL A DIFFERENCE, ALTHOUGH TO ME, IT DIDN'T SEEM LIKE MUCH OF ONE. THEY DID A DECENT JOB NONETHELESS, AND I WAS PRETTY PLEASED WITH THE OUTCOME.
Description of Work
THEY CLEANED OUT MY AIR DUCTS.
Category
air duct cleaning
Cost
$200
Hire Again?
Yes
5.0
07/07/2006
THEIR CUSTOMER SERVICE DEPARTMENT WAS VERY FRIENDLY TO ME WHEN I TOLD THEM WHAT WAS WRONG. IN NO TIME, THEY HAD SOMEONE OUT TO DO THE CLEANING OF MY AIR DUCTS.
Description of Work
THEY CLEANED THE AIR DUCTS IN MY HOME.
Category
air duct cleaning
Cost
$400
Hire Again?
Yes

    Phone

    Address

    1 Chestnut St Bldg 5 Unit 4

    Ansonia, CT 06401

    Sunday
    Closed
    Monday
    9:00 AM - 5:00 PM
    Tuesday
    9:00 AM - 5:00 PM
    Wednesday
    9:00 AM - 5:00 PM
    Thursday
    9:00 AM - 5:00 PM
    Friday
    9:00 AM - 5:00 PM
    Saturday
    9:30 AM - 3:00 PM

    Website

    http://www.atlanticductclean.com

    Other Information

    Services offered

    We are dedicated to air duct cleaning and to you… Offering the best techniques and equipment… The more you know us, the more likely you will select Atlantic Duct Cleaning

    Services not offered

    Stove hood cleaning.

    Payment options

    Check
    Visa
    MasterCard
    American Express
    Discover
    Financing Available

    FAQ

    Atlantic Duct Cleaning is currently rated 4.6 overall out of 5.

    Atlantic Duct Cleaning is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:30 AM - 3:00 PM

    Atlantic Duct Cleaning accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Yes, Atlantic Duct Cleaning offers free project estimates.

    No, Atlantic Duct Cleaning does not offer eco-friendly accreditations.

    No, Atlantic Duct Cleaning does not offer a senior discount.

    Yes, Atlantic Duct Cleaning offers emergency services.

    Yes, Atlantic Duct Cleaning offers warranties.

    Atlantic Duct Cleaning offers the following services: We are dedicated to air duct cleaning and to you… Offering the best techniques and equipment… The more you know us, the more likely you will select Atlantic Duct Cleaning