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"Within the last two years, we had used Proserve to repair our fridge and our hot water tank.  I had been very pleased with their staff, services, and fair pricing.  When one of our upstairs toilets stopped working, I decided to call Proserve to try their plumbing services.  I am extremely happy I did. 

Sam and his son, Marshall, were sent on the call to our house.  I love these guys; they are the reason I did all these plumbing projects now.  They listen to what I want and suggest repairs that are functional and aesthetically pleasing while trying to keep my costs low.  They are extremely neat and clean up after their work; true professionals.

We bought our home, a foreclosed house, about two years ago from FNMA.  It was built in 1998 and the plumbing had not been updated or well maintained.   We knew it was time for plumbing updates and repairs. 

Toilets and Flanges Replacement: They only charged me $200 per toilet replacement which included labor and the actual toilet. I have seen other plumbers advertise $190 for just the labor and you provide the toilet!  These are nice standard low flow toilets, which flush adequately with just one flush. 

Of course, the flange replacements were not included in the $200.  They cleaned and disinfected during each step of the repairs.  Sam came on a Wednesday to do the estimate for the toilet replacements, and was able to come the next morning to do the work.
Outdoor Irrigation Pressure Regulator:  They replaced the pressure regulator for our irrigation system which had cracked during the winter.  They emphasized we should get an insulated cover to use during the winter months.

Roman Tub Faucet Replacement:  When the faucet handle of my Roman tub fell off, Lowes and Home Depot told me that I would have to remove the entire tub to gain access to the pipes or I would need to try to repair the old faucet by ordering parts from Moen.  I put this repair off for months.  When Sam did the toilets estimate, I asked him for advice about the Roman tub.  He noticed that the toilet closet was behind the Roman tub faucet.  He said he could cut into the toilet closet wall to access the Roman tub?s pipes and then put in a removable access panel so we could always have easy access to these pipes.  I liked his plan so we did it.  A few months ago, I put new faucets in the sinks of this bathroom.  Sam took photos then found me a Kohler Roman tub faucet to match the style of the sink faucets.  He created the access panel with an attractive removable cover and installed the new faucet; looks great.

Replace Kitchen Sink and Faucet:  This was a tricky installation as we have ceramic counter tops and I wanted a bigger deeper sink.  Sam and Marshall had to cut the ceramic tile, rework the under-sink plumbing, remove and reinstall the garbage disposal to
fit the larger new Kohler stainless steel sink into the cabinetry.  They did an amazing job that looks beautiful.
I am extremely pleased with the quality of work, materials, and fixtures that Sam and Marshall of ProServ provided me.  I think the pricing was fair for the amount of work done and the quality of the toilets, faucets, and sinks.  I plan to use their services again. I have already suggested my mother-in-law use them for her future plumbing repairs and would recommend them to my friends."

"I was extremely impressed by the assistance and service provided by this company.  They spent a lot of time with me making sure I purchased the correct toilet for my needs.  The installation was done quickly, efficiently  and neatly and they even disposed of my old toilet. The two servicemen were polite, informative and left everything very neat and clean. And to top it off, in spite of several upgrades,  the price for all of this was much lower than I had expected.
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"We have a situation where I think the service was fine but we have an older home and the pipes didn't handle what we wanted them to do. I was not here when that happened but my husband was at home. As far as I know, he felt fine about it but we were both disappointed about the fact that we have to limit on how we use our garbage disposal. The work  fixed the problem temporarily but a way it was user error - we were making mistakes about what we expected from our drainage systems. The price was reasonable. The responsiveness was good."

"One toilet installed. The other did not fit. The one that did not fit was to replace a very old toilet that cannot be replaced without modifications to the floor."

"Dwayne was prompt on-time installed water heater properly and was easy to talk with"

"It went great. Had them install a new tank less water heater because our old one went out. Everything went so well we had them come back and install a whole home water filtration system. We love both items. The owner was awesome. She was friendly and accommodating. Would definitely recommend their services to anyone."

"We have an older home and we needed a lot of work done.Todd has come out at least 4 or 5 times the past few weeks to help with plumbing during our remodeling The experience has been wonderful. I am very happy with his service and we will be having him come out again soon to help us with installing new doors and frames. He is very reasonably priced too, he was a $1000 dollars lower than even the lowest bid from other contractors in our area."

"lOn 8/21/15 we had a water pipe break which caused the water valve to burst. My husband was outside and I was in a back bedroom getting ready for work. By the time we discovered it, most of our basement was in ankle deep water. After getting a plumber and a utility guy to get the plumbing fixed, we called the insurance. At first we were told it wouldn't be covered so we spent 4 days pulling up rug and padding knowing they were ruined. There was one room where the carpet was not very old so we decided to call someone to see if it could be saved. That is when Property Restoration Resolutions and it's owner Shawn Turano came into our lives.What did he do? Everything!!!  It began with his inspection of our property and his discussion with our insurance company explaining and getting them to understand and agree to cover the costs.
As far as to what he and his men did the list is long. They removed all our furniture and belongings from the basement. removed all the old carpeting and padding throughout the basement, brought in industrial size equipment to run for several hours to try to dry out the area, removed all the doors and floorboards, made a 2 ft. tall cut into every wall because the water had seeped into the inside of the walls. tried to remove the tile under the carpet but when it became suspect he ordered testing, testing was positive for asbestos,contracted a company to come in to remove the asbestos, removing the wainscot, removing the wallpaper.
Then the rebuilding began, dry walling, rebuilding the bathroom because 4 of the walls were compromised which included tiling the floor, shower floor and wall, reinstalling the toilet and sink with cabinet, hired 2 incredible painters to repaint the whole downstairs family room, 2 bedrooms, bathroom and hallway, replaced floor boards and repaired bottom of wooden door frames, contracted a company to replace all the carpeting and to tile the laundry room and attached storage room, instead of replacing the wainscot a chair bar was installed  in the family room.
They also provided a large dumpster and a large holding bin. As I took pictures of the damaged property they threw it in the dumpster and put the rest in the holding bin. When the work was done the guys returned all of the boxes and furniture and other items to the basement placing them where I asked them to put them.
 Unless you have been through something like this you cannot imagine the stress and frustration we felt at first. My husband and I are over 65 and semi-retired so those first few days were awful! Scary, hard work and overwhelming.Then we called  Property Restoration Solutions and Shawn took over.He was truly a God send. He surveyed the situation and immediately went to work . All of the people that work for him were great! Nate, Marcus and Austin were friendly, courteous and respectful. They wrapped, packed and cared for our household items as if they were their own. They worked in a timely manner always asking and respecting my opinion when needed.There were days when I had to leave them alone in the house because of my work and that was fine. I knew that the company was licensed and bonded, but I knew in my heart that I had nothing to worry about. They all were great guys.
Shawn also hired independent painters Randy and Dan Steckman who did a wonderful job, very professional. I would highly recommend them to anyone. I had them do some extra work that was not part  of the insurance settlement and their prices I thought were very reasonable.
All along the way Shawn helped us from choosing carpeting to tile to paint colors to tile and flooring for the shower. He made everything easier for us. He answered all our questions and explained anything we needed explained. I would absolutely recommend him for any of this kind of work. He and his crew are wonderful people and excellent craftsmen!!"

"The technician showed up on time on the scheduled day. However they had a propane water heater instead of gas with them at the time. Apparently some kind of mixup on the paperwork at the office. The gas version of the same water heater was only available from their warehouse in Pueblo, and would take a minimum of two days to arrive. Due to the mixup, they agreed to do the installation of the water heater after hours at no additional cost to accommodate our schedule, since we were unable to arrange to be home again during the day that week. Installation went smoothly and i have no complaints about the work performed. Have used this company for other smaller plumbing tasks and they are reliable and reasonably priced for plumbing services. would use them again.
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"Danny and his team made this process so easy. Not to mention he took care of our family, they fixed our newly built house and made sure to fully install our system prior. They were diligent and compassionate. Would go to them again in a heart beat."