Get matched with top floor repair pros in Santee, CA

"Everything seemed fine at first. The manager came in, discussed the project, and asked what we wanted done. From day one, however, I realized I would need to be present at all times because I quickly lost trust and confidence in the team. They showed up and left whenever they wanted, despite assuring us they could meet the agreed timeline. The workers were unfamiliar with the layout we requested, and the project exceeded the scheduled completion date. What should have taken three days ended up taking a full week, causing me to incur additional out-of-pocket expenses for lodging. I constantly had to direct the workers and monitor their work; otherwise, they would do things incorrectly or not as requested. To make matters worse, the manager later claimed they needed to charge extra for “leveling the floor,” which they presented as a major issue across the entire house—when in reality, it was a small area. Furniture was damaged, and dried cement was left on walls and blinds. On the final day, cleanup was assigned to a single worker—an older woman—who physically could not lift heavy trash bags filled with broken tiles or rugs. With no proper help, I stepped in and assisted her using my own cart, even though this should not have been my responsibility. To add insult to injury, while helping, I was rudely told by a driver that I was loading the trailer incorrectly and ordered to redo the work, which I refused. Overall, this was one of the worst experiences I’ve had with a company. I expressed my dissatisfaction to the manager, who initially said he would reduce the cost, but then tried to increase the price above the original $7,000 agreement, citing the unnecessary “leveling” work."

"The job was perfect! Charles and his crew were professional and was great to work with. They really tried to please me and did an excellent job. I will definitely be calling them in the future!"

"We couldn’t be happier with the work done by Rene and his team. They installed a new backsplash in our kitchen and the quality exceeded our expectations. The attention to detail was outstanding. They were thorough with the cleanup after the job was done, which made the entire experience even better. It’s clear they take great pride in their work snd care about their customers. I recommend R.G. Tile to anyone looking for high-quality tile work and exceptional service."

"Never having used Angi's before, we were shocked to receive such an immediate response to our request for help in replacing some badly broken tiles in our kitchen. We listed the job on a Saturday night, got a call from John (JB Tile & Stone) on Sunday morning, and the following morning he was at our house to discuss what we needed done. Since we only had about a dozen replacement tiles (and they were no longer available if we needed more) we were understandably nervous but appreciated his honesty on the challenges of removing the broken ones without damaging the ones we needed to leave in place. Based on his obvious experience and the reviews we read from satisfied customers, we decided to go ahead with the project. Our confidence in his abilities was more than justified. The work took place over 3 mornings. He arrived early and did exactly what he said he was going to do each day, i.e. carefully removing the broken tiles and old adhesives, then setting the new ones in place and finally grouting the newly tiled areas. We could not be more pleased with the end result and consider ourselves lucky that John was the one who responded to our call for help."

"As a result of water leak in one of the bathrooms in my house, a portion of the engineered hardwood floor in the adjacent living room was damaged. After the abatement of the water damage is done and the affected drywalls were fixed, I started to looking for hardwood floor repair service to replace and restore the damaged floor. For some reason, probably due to the Covid-19 pandemic, it was more difficult than I originally thought. Many companies that I contacted was too busy to do the repairing work for me. Maybe it was too small a job for them. Some requested a minimum fee that was too high for such a small job. A couple of companies came to have an estimate but never gave me a written estimate even though I had called them for a few time. I put put out a job request on Sunday (10/10) on Angi and they sent to a few companies. Ocean Flooring and Construction called me on Monday (10/11) about my request. I got in touch with Frank, their office manager. He arranged inspection estimate on Tuesday (10/12) and Stuart, the owner of the company, came to have and estimate in the afternoon. I received the estimate quote on the second day. The quote was quite thorough and the price was very reasonable. To my surprise they even included Angi's 10% off of labor cost that I was unaware of. I waited for a couple of days to see if any estimate from other companies would come. As I didn't receive any, I accepted their offer on Friday (10/15). Frank told me they have arranged a technician to work on my repairing work on Monday. Raul came to my house on Monday (10/18) Morning. He did all the work in one day. The repaired floor looks as good as the original. He also painted and installed the baseboard as requested. I would also like to mention that after he removed the dust barrier of plastic films (included in Stuart's estimate), he removed all the masking tapes and staples. I am very satisfied about the work he did. I feel this a trustworthy company for flooring repairing and installation. I can recommend them to anyone for such jobs without reservation."

"Excellent team! Throrough, on time, and efficient. Listens and communicates well."

"The service was perfect from beginning to end. They were very professional, very nice, they explained everything, worked with integrity which is rare these days. I'm a perfectionist and I can't find not one flaw. I highly recommend them. I promise, you won't be sorry."

"Excelling Service and Final Job - went above and beyond. Very fair and works fast without sacrificing quality."

"Matt and his team did a great job with refinishing our floors. While he was not the cheapest quote we had gotten, he was very fair and we felt comfortable going with him. Our floors weren’t easy to work with due to an iron oxide coating and very dark stain on top of that! They refinished them to the natural wood color and are very happy with the result. They worked hard to get our floors done in a week (a couple of days Matt even worked late)! Highly recommend!"