
Serving Palos Verdes Estates, CA and surrounding areas
Approved
In business since 2005
Customers say: True professional
"~~~~~~~~~~~~~~~Husband?s Review ~~~~~~~~~~~~~~~~~~~~~~~~~~~
We decided to completely renovate our 1950?s Torrance home
and tear out or move almost every interior wall. Our goal was to create an open-concept living
space for the living room, dining room and kitchen areas, while at the same
time update the bedrooms and make two luxurious bathrooms. We were so fortunate to find and hire Lou for
this large project. This was our first
renovation and we quickly learned that we could trust him and rely on him to help
us work out the details of the project. From the beginning he provided clear descriptions
of the work to be done as well as detailed change orders as things came up or
we added tasks to the project. He met with us regularly and kept in almost
daily communication with us through e-mail and texts. When we would get stuck
trying to make a decision about some aspect of the project he would meet with
us and really help us work through the issues to insure that we would be happy
with the home when it was finished.
Lou?s crew was a great group of guys who did an outstanding
job on our house with superior workmanship. They were always friendly and
willing to answer our questions about the renovation work.
At the end of the project we moved back into an amazing home
with so many nice touches that Lou and his crew provided. We highly recommend
Lou and his crew for any size renovation.
~~~~~~~~~~~~~~ Wife's Reveiw ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I just have to say how
lucky we were to have met and hired Lou. We interviewed three contractors and
Lou felt comfortable, giving us no pressure, and after working with him,
we found that we made such a fortunate choice. Lou is fair, straightforward,
and a really nice guy!
Pros:
So where do we start?
-Lou is very thorough!
The devils' in the details and we just see angels all around our house.
Everything came out perfect with straight lines, even leveled tiles, and all
right angles. This is all wonderful because I am a very detail oriented
Japanese girl, and we found that Lou was even more of a perfectionist than I am!
I never had to be a "difficult client" because I knew Lou is
taking care of it all. Nothing would
have depressed me more to turn a corner and see that something is not aligned.
I have none of these flaws in our home.
-If you want a home
without making any decisions, then Lou is not for you. I?m sure he can do it,
but he wants to meet your preferences and have the home designed and fitted your
way. He doesn?t say ?Oh, this is probably what they want,? and make a decision
and go on. Instead, he will ask what kind of look you are going for. We had a
custom home at the end of it all.
-Lou gave us choices
for certain things (i.e. stacked or staggered tiles), but Lou does not do the
design himself. Instead he introduced us to Tracy Bennett who is a designer for
home re-dos. Most of my dimensions and floor plan came here- before even the
demo. She was great, and she worked out well for us because she was as involved
as we needed. She charges by the hour and has the experience and expertise in making
great floor-plans. (Please see Tracy?s review). Although Lou does have great
ideas he?s learned along the way. Something I would have never thought of like
including sky lights, tinted windows, schluder molding around all the kitchen
tiling etc. They were all on point with making
our home even nicer.
-The workers (Mostly
Daniel, Miguel, and Jose) are all really great. They are really into the
details themselves, especially Daniel. They take their jobs seriously and they
are really kind and trustworthy people.
There were several instances that told me Daniel cared a lot and takes
pride in his job. (When you meet him, you will understand.) When they work that
well, you don?t see them as workers anymore, but instead an individual who know
what they are doing. Obviously, there were no behavioral problems of loud
music, smoking, or any other typical issues that some people may encounter.
Just genuine hard-working guys. Jose
does all the electrical and his work was amazing also. Even as a lay person, when I saw how the
cabling was drilled perfectly in the 2x4?s, I knew these guys were Good. These
are inside the walls, and we won?t ever see them, but that?s how they are.
-For things that the
three crew members don?t do, Lou sub-contracts others. i.e. crew for demo,
stucco, paint, flooring and dry wall experts. Of course, we didn?t have to talk
to them, because Lou did.
-As the project went
on, there were unexpected things that came up. Lou handled these changes really
well, objectively and calmly. Gave us
choices by price point, and we chose whether we wanted to spend money on these
changes.
-His quotes and estimates
are what he stands by. He doesn?t try to ?rip you off.? He?s an honest guy, and
it?s nice to know you?re in trustworthy hands. Never in our 8-month long
project have we ever doubted his honesty.
His 16-page quote was so detailed, he listed allowances for certain
materials (i.e. hardwood) and when we went out of town to buy our own, Lou credited
that back to us. We could tell he took time preparing his quote, all itemized
and detailed.
-His company is not a
contracting giant so for our single family home, this was the only project he
handled for most of the course of our renovation. That meant all the details
were concentrated on us, with almost daily emails at the height of the project
regarding details and progress reports. Again,
we got really lucky to have chosen him.
-At the end I know we
have a friend and a contractor for life. If we have any issues with the house,
I know Lou can help us.
-The pricing was fair.
People say don?t choose the most expensive, or the cheapest guy, but choose the
one in the middle. Lou was in the upper middle, but now we know every penny was
worth it.
Cons:
-We had to say
good-bye. :0)
-We really have no
regrets in hiring him.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
On a side note, there
is something that I didn?t know as a first-time home renovator.
I guess the right way
and the ideal way to start is to hire a designer that has a computer program
(like ?20/20? or ?Chief Architect?) and design the home you want with them. They
give you ideas, and you go back and forth. Figure out the right dimensions and
the layout that works for your whole family. After that?s done, that?s when you
hire a contractor. Interview several,
and have them all give you a quote. They all have different styles but as basic
as this is, remember that they?re just people. At first, we interviewed a
contracting giant and quickly realized that we were just talking to a sales
rep. Thank goodness we avoided them, because I know we would probably be
talking to several different people throughout the company had we hired them.
We interviewed another and he was very general in our discussions, addressed
our questions with ?Don?t worry about it, we?ll take care of it.? Etc. Glad we
stayed clear of that too. Lou on the
other hand, addressed our questions seriously, gave"





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