Get matched with top glass and mirror pros in Healdsburg, CA

"Everything they have ever done for me has been spot on! And they stand behind their work!"

"Excellent! Patrick pays attention to detail. Very precise with his measurements and planning. Creative ideas; good vision when I don’t know exactly what I want. I have plans to have him do some brickwork and other projects as well."

"Hawkins has now done two whole-house window replacements for us. This second home is a one-of-a-kind designed Mid-Century Modern classic home, and we have been very fussy about how the windows needed to look in order to retain the essential look and style of the old window styles. Hawkins has been able to provide us with really spectacular replacements. Gary Hawkins, the owner, came personally to look at our home and listen to our concerns, and then was able to select the precise windows we asked for. We find them to be reasonably priced and responsive to concerns. Since they have done multiple jobs for us, we know they do a great job of keeping their customers happy and also hit the "budget-friendly" button, too! This project includes replacing 3 sliding glass doors, (one which is 10 feet wide), 18 windows, (3 of which are 8+ feet wide picture windows), 4 floor-to-ceiling fixed tempered windows, and 3 specialty reeded glass windows."

"Expert workmanship! Tony assessed the situation thoughtfully and presented several options. His work was meticulous and top-notch. We already hace a couple of future projects planned with Tony. We are thrilled to have found him!"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Ezra and Charles are very friendly and personable. That is, when they want to take your money. What good is a 12-year warranty if you start ignoring your customers at 2 years. I needed my HVAC replaced. Because the HVAC sits on my roof, I decided to redo the roof too. Ezra and Charles came out and were really friendly so I immediately had a good impression of them. Even though it would’ve been cheaper to go with a roofer and a separate HVAC company, I decided to go with Landmark Construction Crew, aka Landmark Energy Upgrades. I figured it would be a more seamless process for one company to do both. I got this done in December of 2016. The thing with a roof is that you don’t know if it’s a good job or not until it rains so I waited to write a review. Around January 2018 ( a little over a year later ) we got some much needed rain but unfortunately, I had a leak coming from one of my vents. I emailed Ezra and he sent out a roofer. The roofer came, looked at the vent, jumped up on the roof for ten minutes and said he was done. Months later, it rained again, it leaked again, I emailed Ezra again. I decided to take a closer look at the vent and noticed that there was sunlight in the ductwork. I figured sunlight equals gap somewhere. When the roofer came, I told him and he said it’s nothing, probably just a reflection, without even taking a look. Then the roofer tells me that the next time there is a leak, I need to call the HVAC guy because it’s not a roof problem. I couldn’t believe it so I told him that HIS company IS the HVAC guy!! I used one company to do the roof and the HVAC so there is NOBODY else to blame. So, he jumps back on the roof and was done and gone in 10 minutes. About a month goes by and the rain is back and so is my leak. It’s 2019 so it rained a lot this year. Good for California, bad for me. So, I emailed Ezra again. After a few weeks, no reply. So, I email him again with pictures, a few more weeks go by and no reply. So, I call him and he picked up the phone. He sounded surprised to hear from me (probably didn’t recognize my phone number) and I start telling him about the leak. He said he didn’t get my emails but just text him my address and he’ll send somebody. A couple of weeks goes by and nothing. So, I text him again and after weeks and weeks of waiting, no reply. I’ve emailed, called, and texted so, at this point, it’s very obvious he’s avoiding me. If you are looking for a friendly company that is willing to take your hard-earned cash then Landmark is for you. But if you’re looking for a company that is accountable for their work then look elsewhere. I know I am."

"Buyer beware - the sales people are great but the installers will make you wish you went elsewhere. I love the windows but this company has been a nightmare to get my problems resolved, it’s been over a month since my windows were installed and their corporate offices are still giving me the run around. The day before my window install was scheduled, they tried to call me to cancel it. I explained I own a small business that requires me to be there M-F and I had to have people on my team work extra so I could step away on a weekday, and if they wanted to reschedule that was fine but I couldn’t reschedule for another month or so due to staffing at my business. They decided to send a different crew out instead of delaying the job on their own volition. The people who did the install work were incredibly unprofessional, disrespectful and messy. One of the employees was yelling and swearing at the other employee, in front of me, while my neighbor’s young children are outside playing. So embarrassing. They broke my solar pathway lights doing the install, damaged so many plants in my front and back yard some of which were not even near the windows, didn’t caulk the windows all the way, left my siding hanging off of the house (I nailed it back in myself) and got my deck covered in caulking. They failed to repair obvious dry rot under the windows that I went over with both the sales person and the person who came to double check the measurements, both of whom assured me that the work crew would be sure to address anything like that. To make it worse, they failed to put this note about the dry rot on my work order, which I could see in the corporate notes regarding my complaint when they sent someone back to look at the damage. If you have dry rot you want them to deal with, get it in writing on the work order so they don’t gaslight you about it when they fail to do their job. I’ve never witnessed such disrespect and behavior from a work crew before. The one employee who was particularly aggressive intimidated me, I didn’t want him to turn on me as a small young woman home alone so I just watched in complete shock. After this experience, I emailed the salesperson who was apologetic and had the person who did the measurement check return to my house to see the work that was done. He took photos of the damage, we discussed the dry rot failure, he addressed the caulking, repaired my siding, and cleaned my deck. He reassured me corporate would do the right thing and address my damaged garden and broken solar path lights within a month. No one ever did, so I followed up with the salesperson. The COO called me once, left a voicemail and I’ve tried calling him back over 5 times over the course of 2 weeks. He is conveniently never available to take my call. Overall this is a complete failure to make a situation right and do right by your customers. If a customer is dissatisfied and dealing with damage that is literally costing them money out of their pocket, you should do the right thing and reimburse for the damages. I gave them a chance to make it better but their true colors are shining through."

"No doubt they hire great installation people, but their communication and honoring their quotes has little to be desired. I will elaborate. I was given a quote, left on my voicemail. I responded the next day letting NRG know I accepted their quote. 1 week later I received a phone call telling me they wouldn't honor the quote give, and they cited the reasons as Tarif's. This was back in April 2025. I still went with NRG, albeit at a$1000.00 increase. The second reason I wouldn't recommend this company, and this for me is the final straw, after installing my solar NRG didn't let me know I needed to have an ESR release, in layman's terms this is necessary for your power company to accept your new solar system. I found out this information when they contacted me in August 2025. NEG blamed the company who upgraded my Electrical Panel. NRG INSTALLED MY SOLAR AFTER THE PANEL WAS UPGRADED. Since this company doesn't communicate with its clients I would say go with another company."