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The best underlayment for carpet on concrete is a sponge rubber underlayment. This type of carpet padding is durable enough to endure wear and tear on hard concrete yet soft enough to provide comfort underfoot. It also creates insulation from sound and temperature, providing warmth despite the concrete’s cold surface.

If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.

Berber is a loop pile carpet known for its strength, durability, and distinct looped look. It can be made from a number of different carpet materials, including nylon and wool. However, Berber isn’t as soft as cut pile carpet, so it isn’t the best carpet for a bedroom (although it’s a good style of carpet for living rooms).

With that said, if you really like the look of Berber, you can still install it in your bedroom—it just might not be as comfortable on your feet as cut pile carpeting.

Yes, you can negotiate the purchase price of new carpet. You may also be able to negotiate installation costs or other fees in addition to the per-foot pricing of the carpet itself. You may have better luck negotiating with an independent retailer (as opposed to a big-box store), as they may have more discretion in pricing, but it’s always worth asking.