Jeremy saved me a lot of money by managing to install a second strap in the existing water heater. A contractor had installed the heater with only one strap when he had access to the back wall. Now, when there will be an inspection for the house sale, I saw that there didn't appear to be any room in the tiny closet containing the heater to get back to the wall to install the second strap. A plumbing outfit said the heater would have to be drained of water and removed. Jeremy, who is quite strong, managed to move the 75 gallon heater enough so that he could access the rear using a twenty inch extension on the drill bit. He did everything well and was a pleasure to deal with.,