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"The best thing about telling the truth is that you don’t have to remember anything. Let me recount here the worst estate sale experience ever. After posting a review this company messaged me via Instagram I think, threatening a police report for my illegal presence at the estate sale (admittedly I mistakenly showed up a day early but that story follows). So I said I’d be happy to respond to ANY police report they cared to file. It seems bullying people is their standard operating procedure. Now, they’ve either deleted or blocked me from their Instagram account and any potential further discussion or comment. I went to an estate sale one day and was confronted by unprofessional behavior and a rude attitude from a woman with extremely poor people skills. She was consistently nasty and unkind though she had two opportunities on two different days to make much better choices. The story: Went to the current June 25-27, 2020 estate sale at 1470 N. Blake, Orange, CA 92867. The woman running the show either hates men or hasn’t yet figured out that people with money in their pocket are their bread and butter. Maybe there’s a reason this estate sale company who also says that are art installation and white glove delivery experts has no social media links whatsoever on their web site: because if they treat me this way they treat many people this way. What did I do wrong? My first mistake was going to the estate sale a day early. An honest mistake. I didn’t know I was off a day. With COVID-19 all days seem to blend together, right? I wandered into the garage occupied by other people in street clothes as well (the whole house was open with unidentified people walking around (I thought they were customers like me). I was talking to them, asking questions, getting a lot of “I don’t knows” (no one identified themselves as estate sale company staff, No one asked me to leave, or kindly said the sale starts tomorrow) when this horrid woman comes out and rudely screeches, “please leave. Now!” in a low guttural yet fingernails across the blackboard tone. I looked at her as if to ask, “what?!” seeking understanding only to make eye contact with a face of untamed anger. “Trying to ask what was up I was greeted with the third grating demand to depart the premises, yet I did get in the fact I thought the estate sale was today to which I was told I was the only idiot to misread the dates on estate sales . net. I said I wasn’t an idiot, trying to turn this negative situation around I humorously rebutted that I was not yet an idiot: I was a half-wit trying to get promoted to full idiot. She said she liked this and was going to use it again, yet, she completely failed at establishing rapport with her potential end user. Me. I returned to the sale today, and low and behold, rather than chalking my first experience up to a bad day was again greeted by the same acrid woman and her caustic, toxic personality who insisted on telling me the differences between estate sales and garage sales as if that’s an excuse for her deplorable inability to relate to a broad spectrum of her customers. (Yes, her prices were on the ridiculously high side). I found two items I wanted but in a fit of fury at the payment table took them from my hands and again told me to leave refusing to engage in any sort of pleasantry of convivial discourse. I’ve met a lot of people in my day. I’ve been to many an auction and estate sale coast to coast. Have to say it’s a rare bird who treats people like this. I’m a retired strategic management consultant to Chairmen and Board Members as well as Senior C-Suite and key line management executives at the world’s most knowledgeable and demanding companies. I spend more money every year on collectibles than this woman’s company makes. I’ve worked with more people in one year than this woman has known in a lifetime and she has a long way to go before gaining proficiency in any face-to-face activity with the public. She obviously doesn’t know how to have, or maintain, a great attitude. And she doesn’t know where she is or where she is going which always answers the question why am I doing this. That’s the part that makes you happy. It’s apparent she dislikes what she is doing. She’s in the wrong line of work and my advice is two fold. Be nice to people if you want to get the most money from them, and, she’s in the wrong line of work-dismissing people with the back of her hand as she couldn’t care less. As she turns away I sit in my car and watch her staff staring at her back. They are standing there with body language that looks like they are thinking, “opps, she did it again.” And this was just my first experience. Gotta go back to increase my sample size. After all, you never get a second chance to make a first impression, right?! I think Dale Carnegie still holds classes on How to win friends and influence people. And the truth is, all the people that should attend don’t think they need it. It doesn’t pay to turn potential friends into people who don’t like you."