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"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"Over budget, late, low quality work and contractor team was low quality. When there are problems like we had a water problem that was known of by HD remodeling it was blown off and we had to fix our selfs. Also due to slowness and inability to manage sub contractors we nearly lost bank financing due to lack of completion percentage as apposed to money spent. No supervision of subcontractors allowed weeks and months to go by with no work being completed like purposely dragging feet and adding cost for personal gain. HD was never a advocate for us as his customer. He put the subs first. Would not suggest using HD remodeling for custom home"