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"Wonderful job!"

"A BUNCH OF SCAMMERS BEWARE!!! LIAR AND THIEFS I’ve had nothing but bad experiences with this company NICK the one who promised me stuff on my set of blueprints the company never did and when I told them they never held up to their agreement I was supposed to get a full set of big prints now they want to charge me extra 500 to send them when I can get it way cheaper are you ridiculous I’ve all ready paid 7000 and that I never got quoted I was quoted 4000 and then they hit me an extra 3000 grand nothing but headaches and problems with them no communication or nothing and all I got was a bunch of lies and broken promises and never knew who I was gonna speak to the next time I called my project kept getting handed off I’m hoping when I take these to my county they don’t laugh at me AND IM TALKING TO A LAWYER"

"Jeff Withrow, the contractor at Glenn's Tile, might be the most incompetent so-called professional I have ever dealt with. If I could give negative star reviews, he would get them. Let's start with the money issue. Three times he tried to cheat me out of money. The first two times where on invoices billing me for work he already had done or we agreed would not be done. He excused those as "miscommunication" despite my clear wording. The third time is the absolute best. On Feb. 10, 2022, I wrote him a check for $2,500 to pay for painting. We clearly discussed that this was the last check I would be writing him as all other work, though not completed yet, had been paid. He agreed. He took that check and that day took it to cash it. He received $3,500 for it, a full $1,000 more than the check was made out for. So he knew about a 1K error and never told me about it. I did not learn of this until a month later when my wife reviewed the bank statement and caught the error. I called my bank on the first business day after and they corrected it. He has yet to say anything to me about it. Now let's move on to his lack of oversight and planning. When I hired him in December 2021, we had already picked out the flooring we wanted and checked that it was available. Upon hiring him, the same day I texted him the flooring info that we wanted. In late January, less than a week before his flooring installer is supposed to arrive and install, he informs me that the flooring we wanted was not available anymore. He never ordered it until it was too late. He said that he was told there wasn't enough. We had less than 550 square feet needed. He said there never was enough, which was not true. So my wife and I rush out to a flooring store and choose another laminate that was not what we wanted but would be available, All the while this is going on, his tile guy is installing tile in my kitchen and sunroom. it looks fine. Except when the transitions need to be installed between all the carpeting and new floors, Jeff never checked the edges. They are all jagged and uneven. And in one spot, the carpet was cut too short and the wood laminate wasn't cut long enough to reach it. We can't just have the carpet edge against the new floors. We now have to have special transitions installed that he supposedly has ordered but won't show us. We have no idea what they look like. That's not to mention the myriad times Jeff lied to us about coming to work on days, and then never showing up, with no communication, call or text. When I repeatedly called him out on lack of communication, he always blamed someone else, but would never acknowledge he is in charge and should have been in contact with me. The latest time is this afternoon when his cabinet guy was a no show and Jeff never told us until I asked what happened. Oh wait, let's talk about all four of the kitchen appliances that he tried to install. 1. The stove... he ignored the large metal safety brace that came with the stove and said he's never installed those before. Despite it being identified in the packet and in a recall notice last summer that came with the stove. We had him remove the stove and install the bracket. 2. The microwave over the stove was so sloppily installed that it was not level at all and things literally would roll out of the front. He also did not install the vents or filters under the microwave and blamed that on his crew must have tossed those pieces in the trash. It took nearly two weeks to get that taken care of. 3. The refrigerator... He installed and hooked up the water. It seemed fine until you tried to open the doors. That's when the entire unit rolled around and moved. He never lowered the leveling legs underneath. When I questionned why it moved around, he said it was because we hadn't put anything in the fridge yet and when it was heavier it wouldn't roll. He never read the instruction booklet that clearly showed the leveling legs need to be lowered. My wife pointed that out to me and I mentioned it to him. He also ignored pieces of plastic from the protective coating that he left on it and didn’t start removing it until I pointed them out and was trying to get them off. 4. The dishwasher... I really have no idea what his issue was here other than it took three trips to the house to get it working and not leaking. Oh, and those new floors that were installed. His paint crews didn't cover them completely when they sprayed the new paint on the walls. Yep, new paint on new wooden floors and tiles. Three cleaning attempts later, it was cleared up. So now we have this... a 4- to 6-week job is now moving into its fourth month. The cabinets still are not finished because they had to remove one door because they put it on backward. That happened over a month ago and still has not been fixed (was supposed to today but the cabinet guy was a no show). We still do not have the transitions in the flooring. There is touch-up painting and cleaning that still hasn't been done. This has been a massive failure, but I learned some good business savvy dealing with this project. But the fact this this incompetence is recommended by Angi doesn't bode well for me ever using the service again."

"Person doing work was OUTSTANDING. Professional and efficient. Would hire again and recommend."

"It was great"

"These guys did an amazing job! Very dependable and trustworthy! They went above and beyond on our bathroom remodel and even painted the outside of our home and made it look brand new! I really appreciate all the hard work these guys put into our home!"

"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."