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Sewer Cleaning questions, answered by experts

Thankfully, it’s pretty rare to find a rat in your toilet. It’s more likely in larger cities with big sewer systems that can be feeding grounds for rats, but even then, you still shouldn’t fret. 

“I wouldn’t worry too much about rats coming up through the sewers,” Bradshaw says. “I’d say only one out of a thousand rodent customers we get actually have this problem. And of the 20 or some customers that have had this happen, they’ve all only had just one rat come up this way.”

Even with a high-resolution camera, what you're looking at on the screen may not be recognizable to the untrained eye. Your plumber should be willing to walk you through the video and explain what they found. With high-res images, bright lighting, and self-leveling technology, you should get clear, steady views of the pipes that make up your plumbing system.

If you’re not using a septic system, problems with your home’s plumbing won’t cause this—it’s a city problem. A large blockage in the municipal sewage lines may cause those lines to back up into your home. This is extremely unpleasant and can be a serious health risk due to bacteria and other contaminants. If this occurs, call a pro (or your city) immediately.

With a one-way cleanout, you can access your sewer line from one direction. Depending on the way it curves, a plumber can either access the side of the pipe that goes into your home or the side that goes to your yard. On the other hand, two-way cleanouts allow pros to access both sides of the sewer line, thanks to their dual-pipe design (they’re usually U-shaped).

If you don’t have a sewer cleanout, clearing out clogs can be extremely difficult. You would need to try to clear the clog from sink drains, but it can be harder to reach the clog all the way in the drain line. A sewer cleanout makes it much faster and easier for pros to clear clogs from your main sewer line.

The Millry, AL homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.