Get matched with top storm drain installation pros in Georgetown, AL

"I was not pretty pleased with.  Our backyard was really overgrown.  So we were told that they were going to come in a week before they started working, spray and kill everything.  That didn’t happen.  They came in and did the landscaping.  But now all the stuff that was there before is coming up.  So they didn’t really do what they said they would do.  Several plants died and I emailed them.  They said that it was because I was not watering them enough though we did exactly what they told us to do.  There was no guarantee on the plants.  What they did looked really nice.  The area where they put the grass they didn’t really do it in a way that it would drain.  So now when it rains, there are puddles standing there.  They did a lot of work and they were here working every day.  The price came in of what we thought it would be.  They were responsive while they were working but after they were finished, they were done and no more response to anything.  They initially said that it would be done in a week but it didn’t happen in a week and took beyond that.  They were professional."

""Jay" came to service my dehumidifier under my house which OX encapsulated years ago. Very professional, very kind and very patient.....and was quick to answer all my questions. VERY PLEASED with Jay."

"Work was done in efficent and timely manner, and they left the space neat and clean."

"Tommy, Jeremy & Dylan did an excellent job removing the old sub floor in our farmhouse and installing a new one. They communicated with us daily about the job and it’s progress, were respectful, and very easy to work with."

"Great company, delivered on everything they said they would. Great communication, great install, clean job site from start to finish."

"Stan is very professional and conscientious in his work. Stan replaced a tub with a shower base and surrounding wall outfit. I had purchased the faucet, drain and shower unit. Stan relaxed the valve connected new faucet and drain. He cleaned up the work site and even mopped the floor. I definitely recommend Bay City plumbing."

"Absolutely wonderful! Great communication and very good job done!"

"Stan called the same day I requested a quote. After accepting his quote he arrives the next day. He was delayed on a job but kept me posted as to when he would arrive. After he installed my water line the pvc pipe busted I believe by no faul of his own. He came the same day I called and took care of the problem. Nice job Stan. Thank you!"

"I had a great experience. My plumber was clear and concise, straight to the point. Very respectful of property. He solved our drain clogs in no time and even gave us a few tips on what we should do to keep our system in best shape."

"When they gave us the estimate, we gave them the initial deposit of $2,500. At our bank, Brian put his name above the name of the company name in different colored ink on the check. This threw up a red flag at the bank. They called us about it, telling us it would not go through. He then told us about not being able to cash it at the bank, and we wrote another for the same amount directly to Brian, thinking our bank still had the check. He told us later that he had given the first check to his brother, Andy, who cashed it immediately at another bank, so they ended up having the initial deposit and the second of three checks before they even started the job! Aside from that, they were very diligent, working almost non-stop on the replumbing project. During this period, they also asked us for a draw because of vehicle troubles, which were evident, and we gave them $100, for which they gave us a receipt. On the third day, they discovered a plaster wall that was unknown to us. They emailed us saying they could not go on without an adjustment in price ($1,000 more plus an agreement that we let them do a kitchen sink re-route to the city main sewer for $4,400. We felt that the increase was reasonable. We agreed to pay it and signed the contract for the re-route. All during this time, we had to stay in a hotel but tried to be there but out of their way when needed. During the re-route drain portion, I noted to Andy that a ceiling fan in a back bedroom was spraying water when turned on and all light bulbs placed in that fan buzzed and shorted out. He quickly offered to replace the fan, which he did that night. Earlier that day, I had to use my Shop-Vac to clean up some sheetrock dust and found soaked insulation filling the inside. I didn't tell him that day what I found, because I didn't make the connection between the two until later. He also told me that the p-trap in the guest bathroom was leaking, and he put a new p-trap on. I then told him about a kitchen sink drainage pipe that was now leaking and that we couldn't turn the dishwasher on. He performed additional work on those, and they appeared to work properly. A day after I gave him the check for the re-route, I noticed that the same p-trap in the guest bedroom was leaking, the kitchen drain was still leaking, a pipe was sticking through the wall into the entryway and a spigot on the front of the house was very wobbly and felt I couldn't put any pressure to turn it off or on. The day after that, the 4th or 5th day, I called and messaged Andy about a callback to address the problems that still needed fixing. It took a day before I got a response from him where he first said he and Brian were no longer in business together, but promised that we were "FIRST ON THE LIST" on the 21st to fix those problems. He never showed up. He ignored all phone calls and messages and has up to the date of this complaint. I then messaged Brian about coming back and fixing the items and he initially that he would but since then he has ignored all messages. I've since replaced the p-trap in the guest bedroom at my own expense, in order to get the house back together and functioning. I also had to purchase an additional $200 in materials and tools to rebuild the entryway wall where it was torn out on two sides to route pipes for the outside back spigot. I've made repeated attempts to reach both of them, both on phone and text messages, all being ignored."