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Your garbage disposal is not draining because it might have a clog due to food waste, a foreign object, grease, oil, fat, or it may have a broken motor. When water doesn't flush out of the disposal, that's a key sign that your disposal has a clog or needs repair. 

Garbage disposals are durable appliances that usually last at least eight years as long as you clean and maintain them. It’s relatively rare for a garbage disposal to break on its own, as most malfunctions happen due to user errors, like overstuffing the grinding compartment or damaging the blades by trying to dispose of metal or bone. Eventually, cracks or leaks could develop in the unit, which requires a full replacement. 

Soil is just one of the items you shouldn't put down a garbage disposal. Garbage disposals are only meant for soft, non-fibrous foods. Large amounts of topsoil, dirt, or rocks will damage the blades of your garbage disposal or clog the pipes. If a small amount of dirt goes down the drain as you repot a plant, you shouldn't have to worry, but never dump a whole pot of soil in the sink for fast disposal.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.