Question 1

Are smart locks safer than conventional locks?

Accepted Answer

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Smart locks offer around the same level of safety as conventional locks with keys. The best way to secure your door locks is to combine routine locking mechanisms with other home safety features, like lighting, motion sensors, security cameras, and window and door sensors.

Smart locks have the upper hand when it comes to convenience—you won't have to worry about your key not turning in the lock or fumbling around in your bag for your keys—but beyond that, any door with deadbolts will offer a similar degree of security.

Question 2

Can you install a deadbolt in a hollow core door?

Accepted Answer

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Yes, as long as it’s thick enough for the deadbolt. Most interior hollow core doors are at least 1 1/2-inches thick, which is usually the minimum requirement for a deadbolt. You’ll want to find the lock block first before installing. Also, most hollow doors require additional reinforcement for locks, such as a reinforcement plate or plywood block.

Question 3

Which type of lock is the safest?

Accepted Answer

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Any type of dead bolt lock provides the highest level of safety for a single device. However, it’s also important to determine a lock's grade. Locks can come in either Grade 1, Grade 2, or Grade 3, which indicates how durable it is and if it’s constructed solidly. Safety experts recommend choosing locks based on Grade 1, which offers the highest level of durability.

Question 4

What should I do if my key breaks?

Accepted Answer

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You may be able to get a broken key out of a lock by yourself, depending on the situation. If a portion of the key is still protruding from your lock, try lubricating the keyway and using pliers or even a bobby pin to pull the key out of the hole. If you have jigsaw blades handy, you can also try using those to grab onto the stuck key and pull it out.

But, if neither option works or you can’t reach the key, your only option is to call a locksmith for help.

Question 5

Why is my latch not springing back?

Accepted Answer

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Over time, latch components may wear out or get grimy, leading to this problem. First, check for dirt, dust, or debris in the latch mechanism to ensure smooth operation. Use an aerosol duster and lubricant to clean and loosen. You may also need to tighten the screws in the component, adjust the strike plate, or replace the lock. If none of these steps resolve the problem, consult a professional locksmith.