***UPDATE: FOR THE MOST EXPEDITED SERVICE (FOR REPAIRS/MAINTENANCE) - PLEASE CALL OUR OFFICE. WE CANNOT GUARANTEE REQUESTS FOR REPAIRS/MAINTENANCE THROUGH THE ANGIE'S LIST SITE/APP WILL BE RESPONDED TO IN EXPEDITED FASHION, HOWEVER, WE HAVE A TEAM ANSWERING THE PHONES AT THE OFFICE AND WILL BE HAPPY TO GET YOUR NEEDS ADDRESSED AS SOON AS WE CAN OVER THE PHONE. THANK YOU!***
At Heating & Cooling Two, we know that proper heating and cooling of your home is critical to your ultimate comfort a..
"It was a dark and cold October morning, the furnace was not working. I found a problem and reset the thermo switch, furnace started working again. When I got the manual out, I also noticed that the furnace was 22 years old, time to look for a new one. I called several vendors for an appointment for a quote, most put me off for a 2-3 days. Mike, from Heating and Cooling 2, said how about tomorrow. He showed up promptly, and had several options to us by the end of the day. Told us it would be about 2 weeks for install. After a few phone calls to Mike, we chose our options. Dan called the next day and we scheduled our install date. That weekend the furnace quit again and kept shutting down. Called for service on Saturday, Vince got back to us quickly and said our heat exchanger was bad, and we need to shut the furnace down and see if the install date can be moved forward. Emailed Mike, who promptly got back to us said he emailed Dan who would get back to us on Monday about a reschedule. Monday morning Dan called early, while I was still in the shower, to say Brad and Brian would be at our house about 9:30 a.m. to do the install. Brad and Brian were very professional and worked hard to get the new furnace up and running. Brad took time to answer all my questions and when there was an unexpected issue with the install he consulted me about the options. The air-conditioning unit was not in stock because of the early furnace installation. The majority of the work was done during the furnace installation, running lines and electrical. When the unit arrived, Dan called to schedule the work. Nathan, who came and completed the job, was also very competent and professional. They sent in the required paperwork for the rebates to the vendors, relieving us of that task. Also the form for the tax credit was sent promply. All the employees who I have contacted at the company have been friendly, & helpful, willing to answer my questions or direct me to someone who can. I would highly recommend “Heating & Cooling 2” to anyone needing HVAC work.
mr c. on December 2020