5 Questions to Ask About Water Heater Repair

When you step into a shower on a cold day, the last thing you want is ice-cold water to make you even colder. But when your water heater needs repairing, knowing exactly what to do may not be as straightforward as you'd expect. Not to worry—we've rounded up five important questions to ask about water heater repairs so that your water heater is up and running again in no time. 

1. When do you need this work done?

If you've been putting off repairing your water heater and winter is fast approaching, chances are you want to do so before any cold spells hit. Water heater repairs can take an average of one to four hours, so schedule your repair at a time that works for you. 

Additionally, water heater repairs can add up. The average water heater repair cost ranges from $225 to $1,000. Hiring a local water heater repair pro during off-peak hours is the best way to save money, so aim for during the work week if possible.

2. What kind of water heater do you want repaired?

Most water heater heat sources are gas or electric, but there are also solar, geothermal, propane, and oil water heaters. Some water heaters are tankless, some are point-of-use water heaters, and others have tanks. Since each water heater type can come with its own issues, costs, and repair strategies, let your pro know the type of water heater you have ahead of time so they're prepared for the right repair.

3. Where is the water heater located?

Water heaters can be located in several places, depending on the age of your house, the design layout, and the type of water heater. If your utility closet is centrally located, a repair technician can likely easily access the water heater. However, water heaters located in a basement or garage or tankless water heaters located outside can take longer to repair. They may also require clearing the way if you have any clutter. 

4. What is the problem with your water heater? 

The kind of water heater work you need determines the course of your repair. Try troubleshooting in advance to give your pro an idea of what to expect and save time on labor costs. The most common water heater problems include:

• Water heater leaks

• Sediment buildup

• Faulty pressure relief valve

• Faulty dip tube

• Corroded anode rod

• Faulty expansion tank

• Broken thermostat

• Heater element issue

5. What plumbing do you need help with?

It's best to avoid doing plumbing projects yourself unless you have experience. During the consultation, pinpoint any obvious plumbing problems and relay that information to your pro to determine what you need help with. Tankless water heaters may have a different type of plumbing than other water heaters and can cost more to repair, so budget accordingly.