Chimney Doctor gets a "A" for the actual chimney work and a "F" for clean-up (which averages out to a "C"). The mortar between the bricks of our chimney was beginning to deteriorate. We hired Chimney Doctor to tuckpoint most of the chimney and perform other minor work re: the cap. The work itself was done in a reasonable amount of time and looks great. That said, the chimney is located right next to our new composite deck that we had built a few months ago. I emphasized several times in writing to the company that the deck was the largest investment we had made in the house and we were very sensitive about protecting it. They acknowledged this sentiment multiple times, also in writing. Despite these requests, the furniture and the deck surfaces were a complete mess after they finished their work. The workers allowed the dust to settle on the deck and, due to the high humidity, this dust adhered itself to every surface. The company acknowledged this issue and did send an employee days later to clean the deck. Unfortunately, this was ineffective. It took me hours over several days (I had to wait for the deck to dry each time to see spots I missed) of power washing and scrubbing to get the deck clean again and to clean each item of furniture. When I informed them of this situation, they did apologize but provided no other refund or resolution. I recognize this process creates dust and that's just part of the work, but I think they could've done much more to either proactively protect the deck, to suggest that WE should've put some tarps down on our own, or to pay for a professional 3rd party company to come in and clean up. All told, if your chimney is nowhere near a nice patio/deck/etc., then by all means hire Chimney Doctor. If it is near an area you're sensitive about, then I'd look elsewhere or at least be prepared for a large clean-up effort on your part.