This is the second of 3 projects that Exterior Medics is doing for me. The first was chimney repair, antenna removal and installing chimney caps. I have already completed that review. This 2nd project was to remove the old roof on the house, which was over 20 years old and had some storm damage, and replace the roof. I reported in the first review on 18 January 2014, that the company representative, Mason Arthur, gave me detailed briefings with photographs of what he found on my old roof, and about the 6 tab, Timberline shingle that the company recommends. I was comfortable, and very satisfied after his briefing. The roofing team did the work on the roof on 27 January 2014. When the old shingles were removed they found that there were 120 linear feet of rotted wood, some near the storm damage and some at the back of the center chimney and on the back porch area. They replaced the rotted wood with new planks. Mason Arthur showed me photos where the damaged wood was replaced. Mason Arthur said that the crew paid extra attention to those areas when they installed the leak barriers on the deck prior to installing the shingles. On the edges of the roof they installed metal strips along the lip edges so that moisture coming off the roof and onto the gutters could not get underneath the shingles and cause rot. They installed new flashing around the chimneys and new vent covers, as well as their Cobra Attic Ventilation ridge cap and ridge cap shingles, which gives better attic ventilation. It was a very cold, windy day, and there were several inches of snow on the ground. The roofing team was there all day despite the cold weather. The foreman, Cesar Gonzalez, had a crew of 6 or 7 men. From my observation, they worked as a team and were efficient, knowledgeable and skilled. Cesar Gonzalez and his crew members were polite and courteous to me as I walked around the house and watched them finish their work. They had put down tarps on my porch to collect scraps and debris, and they did a good job cleaning up the yard. The new roof looks great, and I'm relieved to have that worry off my mind. I highly commend Cesar Gonzalez and his well trained and skilled team for doing a great job in very cold weather conditions. I highly recommend Exterior Medics. They employ skilled craftsmen and knowledgeable, attentive staff, use quality products, and believe in and practice great customer service.