"Grady and the rest of his crew at Platinum Contracting did some wonderful work remodeling our basement. They were hard working, courteous, and thoughtful while in our home. As always with projects like this there were unexpected hiccups. They always went the extra mile to ensure we were happy with the project. Thank you for all your hard work!"

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Excellent service, they sent me samples of different colors to compare to my cherry colored dining room table. The table pad quality was excellent."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

"I hired Chuck to help restore and paint my 110 year old home. This house was no small project as it is four stories high, includes 3 dormers, and had an ugly peeling paint job all over. Not only that but I wasn't sure what colors I wanted to use. I was very lucky to get Chuck and his crew. I've dealt with several contractors who do okay work but I could tell Chuck had a passion for helping me restore my home. He gave me several suggestions out of the Benjamin Moore catalogue of historical colors where I found a set I really liked. He had about a 4wk lead time until he was ready to start my home and during this he gave all sorts of tips on how to do some work myself and even bought me the supplies (Duramax paint, rollers, buckets, 5 in 1 tool) his crew would use so I could do some DIY. This helped me immensely and I got a good bit of work done. He showed up when he said he would begin the job and he and his crew worked tirelessly for nine days straight. This included a lot of scraping and prep work, some wood repair for damaged clapboards, painting my gutters and down spouts, and extensive caulking of the siding and around every window (20+ widows on the house). They put 50+ tubes of caulk into my home to seal it and they had to rent a lift to reach the dormers and top of the house. There were times when those guys worked 8am to 8pm. These guys spent a lot of time on the prep to get the surface right and a lot of time around each window to seal it properly. The end result was beautiful restored home. Chuck did extras for me as well including fixing my antique front door, added a new front and rear porch light that looked historical to match the house, reattached a fallen gutter, and added a long horizontal board along the bottom which not only protected some of the weaker clapboard but also was a good aesthetic choice. More over my house has a lot of trim and Chuck had the idea to paint some trim the body color so there were less lines overall and it really looks amazing. The bottom line is Chuck has been doing this for a long time and has a lot of experience and it really shows. His crew was solid and worked very hard. They didn't just do the minimum but added some nice details and extras and having someone that cares about their work goes a long way. They cleaned up nice and we had no disputes about labor or payment. I would personally rehire them for additional work and would also highly recommend them for future jobs."

"I found them on Angie’s List. He showed me pictures of everything and what he took out. He showed me the work and it wasn’t like made up or anything. He took pictures before and after on the roof of the part that was rotten and after he redid it. I was happy with him. I looked afterwards and there was no complaint. They did it in a timely manner, like they said they would. There were rain delays and it wasn’t their problem. They never tried to change the price on me. They cleaned up like nails and stuff in the driveway. I checked the driveway and there weren’t any nails or anything. They did a pretty good job. They did fine and it was a good job. I did have other estimates and they were okay. They called and asked if anything was wrong, and it has been a year. They got delayed and the work got a little hurried but it was damp and they couldn’t get to it. They did everything they were going to do. They didn’t try to cover and not replace certain things to make more profit, and I see all new gutters and everything."

"I signed the bathroom remodel contract on Jan 25, 2019. Today is Jul 18, 2019 and the work has not been completed. Everyone you work with is friendly, professional, polite, and well-meaning in responsiveness. Edgar’s quality of work is outstanding and my bathroom is beautiful without a doubt!! But now that the company’s been paid, I’ve been forgotten. My windows don’t have screens, so I can’t open them for fresh air without bugs coming in. I was told the screens were ordered in May which was my last contact with anyone. The contents for under my vanity have been stored in boxes because my shelves have not been installed. This is unacceptable! Mr. Khader Mughrabi, VP, called me after I signed the contract to thank me for my business. I want him to know it’s been almost six months and the work’s still not done. I just want my job completed and after that I won’t contact Remodel USA again!!"

"Fantastic customer service. Trustworthy and dependable. Built a custom shelf that ended up being a center piece for my kitchen. Highly recommend!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.