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"Great job. Very efficient."

"Austin installed A/C in our newly remodeled home and we will continue to go through him for any future HVAC needs. He was efficient, thorough, and transparent throughout the entire process, answering any questions we had. As well as reassuring us we could reach out to him after the job was done if we ever had any problems down the road. We highly recommend his services and the peace of mind he provides!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

" I have done a lot of business with Best 1 over the last 20 yrs or so in servicing my home and my rentals and they have always charged by time and materials and been very reasonable.  Recently, I had a hot water heater changed out in my home.  To my surprise the bill came and it was billed as a lump sum of $1984. I was shocked to say the least.  This was for a 40 gal, 6yr warranty, reg gas water heater.  They can be found anywhere for under $575.  If you add in $100 for a couple of extra parts  and allow $100 for disposal of the old water heater (which is very generous) you have a total cost of $775. They arrived at 3 pm and left for 45 mins to go get the water heater from the shop, and were done at 5:00  ( 2 men). That is 1.25 hours working time. Allowing for the .75 hrs  to run to the shop, that's 2 hrs x 2 for a total of 4. 1209 divided by 4 is over $300 per hr. Buyer beware I have since gotten several quotes that were over 25% less. Not the company they were under the old owner."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"It was excellent. All work was done properly. There were no long pause. He came when he said he was going to. There was a wood work that he did that we don't like and he redid it. His estimates were lower than the actual final cost. The reason why the estimate were low, some parts of the job changed after they were made."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."