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KERNS SHOP PROPANE
KERNS SHOP PROPANE
Family owned and operated for three generations (grandpa still at the shop daily), Open Monday -Friday 8am - 5pm, Saturday 8am - Until we close the gate around 1ish (plumbing service available 24hrs)
"I ran out of propane and called the office and ordered a refill. I was told they would get to me as soon as possible. I don't think it was twenty minutes or a little longer and my tank was filled. I couldn't believe it was filled that fast! Thank you for a speedy order delivery. Excellent job, thank you. Gary Bo"
Gary B on February 2023
Family owned and operated for three generations (grandpa still at the shop daily), Open Monday -Friday 8am - 5pm, Saturday 8am - Until we close the gate around 1ish (plumbing service available 24hrs)
"I ran out of propane and called the office and ordered a refill. I was told they would get to me as soon as possible. I don't think it was twenty minutes or a little longer and my tank was filled. I couldn't believe it was filled that fast! Thank you for a speedy order delivery. Excellent job, thank you. Gary Bo"
Gary B on February 2023
Grassi Refrigeration
Grassi Refrigeration
Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.
"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."
Kara B on June 2022
Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.
"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."
Kara B on June 2022
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