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"as advertised"

"Nothing but amateurs! I held this review because I was told, by somebody working for Crockett, that they were going out of business. I am not surprised that my relationship with them ended in a lie. We signed a contract to remodel our only bathroom. Initially they promised to complete the bathroom in two weeks. Not being naïve, I assumed it would take a month. One year later we settled without the bathroom really being complete. This project was marred by incompetence. The first crew had intra-crew drama that we got sucked into. After that, we never knew who was coming or when. Weeks would pass with no work. In the meantime, we had plumbing emptying into buckets, pipe stubs for taking baths but no functioning shower, and half-finished tile. One would think that a contractor with 40 years of experience would know how to set a traditional subway tile pattern. Not the case. Tile had to come off the walls three times (not to mention the time they put the wrong grout color in, tried to grind it out, and ended just scratching all the tiles). Same with the floor tile, which also had to be lifted three times. Incompetent mud and paint crews. This bathroom had to be tapped, mudded, and painted multiple times because the contractors apparently didn’t know how to mud and sand a smooth tape seam. They seemed incapable of getting the shower riser straight when I could clearly see the fix. They blamed the slow pace of supply chain problems. However, the contractor we hired to do our kitchen at the same time completed their work according to the agreed upon schedule--no supply-chain excuses there. They didn’t respect our house; we had sheet rock mud and paint on the floors and on our furniture. Drop cloths seemed to be an alien concept to these folks. In sum, if you want incompetent people tearing into your house, then, by all means, Crockett is for you."

"Ray and his team did an awesome job replacing our deck! We collected three estimates from various companies and C&R’s estimate was by far the best value. We were very impressed by the quality of the work. They worked with the county to get the permits and inspections completed and were very efficient. We felt like we got a superb quality deck for much less than other Northern Virginia contractors were charging. I am glad we chose to go with this family-owned business. It felt like we got the product we wanted for a reasonable price and didn’t get “the run around” that larger contractors give you. Our neighbors have given us so many compliments on our new deck! Would definitely recommend them to others!"

"I can’t say enough about Dave and his crew. Professional and shares his knowledge. The look and feel of the logs is amazing. The house is 23 years old and has been maintained, but this took it to a new level. Highly recommend!"

"Wonderfully. We had our Dryvit siding inspected independently looking for other issues and he said the caulk job that Robey did was excellent."

"We were unable to get the variance permission from Fairfax County to allow the construction to proceed (after 2 years of trying). We have tried to cancel the contract with Total Remodeling Systems, and they have been completely unresponsive. We have sent 3 letters, 4 emails, and left half a dozen messages. We cannot get anyone to acknowledge that we want to cancel the contract, and we cannot get anyone to provide us with information about a refund (or partial refund) of our 20% deposit. We have been trying for 6 MONTHS to get a response. NOTHING!!!"