Get matched with top oriental rug cleaners in Santa Clara, UT

"This may have been the best experience we've ever had with carpet cleaners. Jason Lindsey of Big West Cleaning called immediately, gave us preliminary estimates when we asked over the phone and then came by to give us an accurate bid. He always wore booties even when entering our home for a bid and he and his crew did the same throughout the process. He brought samples of possible products they could use for my wife to smell as she's allergic to many things. None of them were a problem. When they did the job, they not only used booties, moved furniture, used corner protectors, put runners under all their hoses, they even repaired grout in the travertine and more. They used multiple dryers. Put sponge pads under all the furniture to protect carpet and furniture until dry. All the crew were very experienced older workers who were exceptionally personable. They answered any questions. The carpet was almost completely dry when they finished, not still very wet like we've experienced with so many others. Hands down, our best experience. Highly recommended! Price was very competitive. This was a small local business that's been around for a while, not a chain, fully licensed and insured that obviously takes great pride in doing an exceptional job."

"Fast, friendly and thorough service!"

"They arrived on time and were very professional. They cleaned the 2 rooms and removed the pet stains. The carpets look fantastic and the smell is gone. I am very happy with the job they did and would highly recommend them. "

"Picked up the rug as planned did a great job of cleaning and brought it back and put it in place"

"Great woekers & fair hourly rate. Will use again."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"