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Carpet Cleaning questions, answered by experts

The best way to fix carpet matting is to start by vacuuming thoroughly in multiple directions to lift the flattened fibers. For more stubborn spots, apply moisture with an ice cube or steam, then fluff the carpet using a spoon, comb, or carpet brush. A blow dryer or warm iron over a damp towel can also help restore the carpet’s texture. For deep or widespread matting, a professional cleaning is your best bet to fluff your carpet back up to its former glory.

Professionals use advanced, eco-friendly products that ensure effective yet safe cleaning.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

If you choose to have a professional clean your rug, you should schedule a visit every 12 to 18 months. Higher-traffic areas like an entryway should be cleaned more frequently, but a seldom-used guest room can go for more than 18 months without a professional cleaning. Discuss your rugs with your cleaning pro to get an idea of your home's particulars.

Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

The Redmond, UT homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.