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Carpet Cleaning questions, answered by experts

We don’t recommend you put your silk rug in the washing machine. Silk is extremely delicate; stuffing it in the washer won’t do it any good. Additionally, the hot water can harm your rug. If you have stubborn stains you can’t get out, the safest bet is to call a pro.

Yes. Steam cleaning is one of the most effective ways to clean a mattress because the heat from the steam can kill dust mites and bed bugs. Using steam that is at least 212 degrees F can also disinfect the material.

Professional carpet cleaning can cause mold if the job is not done properly. There are two ways this can happen—if your carpet cleaner fails to dry the carpet properly, or if your carpet cleaner uses an excessive amount of water during the cleaning process. Mold can grow wherever moisture is present, so make sure you hire a pro who knows the process inside and out.

Yes, laundry detergent can both stain and potentially damage a carpet. If spilled, especially if it's a brightly colored liquid, it can leave a vibrant stain. While a single small spill is unlikely to ruin the carpet, regular exposure is not recommended. Over time, laundry detergent can leave a residue, negatively affect the carpet's appearance, and even break down its fibers.

Baking soda won't leave a carpet stain. However, the thing you're trying to clean up using it may leave a stain. Vacuum up any traces of baking soda after it's dry to remove the power. If you have any doubt about your particular carpet, test a spot of baking soda in an inconspicuous floor area to ensure it won’t discolor it.

The Redmond, UT homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.