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Carpet Cleaning questions, answered by experts

You should aim to have your floors professionally deep cleaned once or twice per year. A deep clean service can remove set-in stains, clean grout between tiles, address water spots or discoloration on wood floors, and make your floors look new again. For households with children, pets, or severe allergies, consider increasing the frequency to four times per year (quarterly). It's also important to perform regular cleaning, such as vacuuming and mopping, in between professional services.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

Typically, you should avoid using a traditional carpet cleaner on Oriental rugs because the chemical makeup of carpet cleaners can damage the rug’s natural fibers. You can, however, opt for a neutral pH cleaner, which can do a decent job of cleaning the carpet without damaging it. Always test whatever cleaning solution you use on a small, hidden spot of your rug first. That way, if any damage occurs, it doesn’t totally ruin your rug.

The best way to deep clean a carpet yourself is to buy or rent a carpet steam cleaner. First, spot-clean the carpet to pre-treat any stains, then vacuum to remove any lingering dirt or debris. Next, use the carpet cleaner across the room, repeating as needed for heavily soiled areas. Let the carpet dry thoroughly before walking on it—this could take a full day, depending on your home’s humidity level and air circulation.

Stains can be removed from couches by spot-cleaning them with the appropriate solution. Check your upholstery tag below the cushions or under your couch for the right spot-cleaning solution. In some cases, you may also be able to remove the upholstery covers and throw them in the wash on a gentle cycle.

The Redmond, UT homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.