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If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.

A 65-oz. carpet is good, and in many cases, it indicates a premium carpet. Most carpets for homes should fall in the range of 40 to 60 ounces for face weight. If a carpet has a 65-oz. face weight, it is likely more durable and long-lasting than a similar carpet with a lower face weight. Carpet face weight is just one factor in determining a carpet’s quality. 

Carpet tiles are less expensive than traditional carpet. The average cost of carpet installation is $1,800, or $3 to $11 per square foot. In comparison, carpet tiles cost $2.50 to $11 apiece and can often be bought in bulk cartons. Since you can more easily DIY carpet tiles, you may be able to save on installation costs, too.

Yes, carpeted stairs are generally considered safer than stairs with hard surfaces like wood, vinyl, or tile. Carpet provides more traction, which helps reduce the chances of slips and falls, and its cushioning can lessen the severity of an injury if a fall does occur. Hard surfaces often lack the friction needed for a secure tread and can be quite slippery.

However, it's worth noting that some carpets can also be slick, particularly if they are brand new, dirty, or made from certain materials. If any stair surface feels too slippery, traction treads can be added to most materials to increase grip and improve safety.