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"Work was accomplished quickly. I was left with the following: screen door no longer latches automatically, entryway closet doors were scratched, as per contract no ceiling fixtures were reconnected, so now I have to hire an electrician. All walls were streaky and I had to wipe down all surfaces. I?m not thrilled with the service."

"I am incredibly impressed with the high quality work UDK has done in our home and the professionalism exhibited by their employees. Russel has come out to our home several times and each time we are even more impressed with his work. Russell is always willing to answer any questions I have and walk me through the clean up and remediation process. I have appreciated his attention to detail and cheerful attitude. We are so grateful for the work he has done in our home and would highly recommend Utah Disaster Kleenup to anyone in need of their services!"

"While I can’t recommend flooding your house just for the experience, if that’s the experience you’re already having, I can wholeheartedly recommend using AAA Restoration to help get things back to normal. When we discovered that a water main had burst and flooded under the house, we were at a complete loss as to how to handle it ourselves. Fortunately, our frantic search for a disaster cleanup crew led us to the highly rated AAA Restoration company. While my husband attempted several other companies and either couldn’t get through or was told he’d get a call back “later”, I got through to AAA Restoration immediately, and they had someone out to our location faster than we thought possible given that it was the end of the business day. They fought through traffic to help us start pumping hundreds of gallons of water out from the crawl space and under the house storage areas. It was such a relief to know someone else who knew what to do was taking over. The employees were all very informative, professional, and they documented everything they did along with a complete inventory of what was pulled out from the storage area and how everything was dispositioned. They worked well with our home insurance, and we got regular updates on the progress of every step of the way. We went from basically having an “indoor wading pool” to dried and dehumidified and back to feeling like it was just the normal home again. The fans and dehumidifiers were already set up and had been running for half a day before we got a call back from even one of the multiple other companies we had contacted the night before. Even after the work was done, the house was dry, and the bills were paid, Brittany was incredibly helpful in tracking down some information for us on some of the specific items that had been in storage. While I’m hopeful we’ll never have a flooded house again, we are 100% going to be using them for carpet cleaning moving forward, just on the basis of our experience over the last couple of weeks. 11/10, can recommend."

"Excellent, as always. ACM is my Go To company for abatement and remediation work"

"YIKES! THIS COMPANY DOESN'T CARE ABOUT YOU OR ITS REPUTATION! 4 people knew that I was having a problem and none of them helped me; Austin, Kyle, Dustin or the Regional Manager. I'm blown away by their lack of customer service and communication. The mitigation process, with Austin, went great at the beginning but everything after the repair estimate was a NIGHTMARE! Once Dustin McBride, the one handling the mitigation process, THOUGHT I wasn't having them do the WHOLE job he started treating me like crap. He wouldn't respond to my text questions. I called and talked to Kyle on a Thursday and let him know that I was concerned about the lack of communication. He assured me he would talk to him and make sure he communicated better with me. 4 days later Dustin texted me at 4:30 pm (right before he was going home for the day) and said they wouldn't be able to start my job for 6 WEEKS. I texted back and said, "When I talked to you 2 weeks ago you said the job would be started in about 2 weeks." He texted back that was based on them doing ALL the work. I assured him that I never said they weren't going to do the whole job and I just wanted to wait to see what the estimate said. There were crickets after that. I'm so confused about this manner of handling problems. I also called and left a message for the regional manager of Paul Davis but it's been 4 days so I doubt if they care either. If you look at some of the other reviews about Paul Davis, Paul Davis stops working when someone complains about a problem they are having. They run away instead of actively solving the problem. I checked out the Utah Disaster Kleenup reviews. I was impressed that when someone complained they wanted to find them in their system and make things right. That's the kind of company that I want to work with, one that is concerned about their reputation!!!!! I've hired UDK to come and do the work. I guess my $14,000 wasn't enough for Paul Davis. (they would have gotten over $22,000 for the whole job). Unfortunately for them, when I'm treated poorly I let EVERYONE know about it. They should have at least acted as if they cared. Check out my evidence below. My texts are in green and Dustin McBride's are in b&w. It took him 5 days to get back to me. How hard is it to send a text? To PaulDavis: I hope that you guys learn from this experience and don't just assume the customer doesn't want you to do the whole job. I wanted to see the repair estimate before a signed the work authorization slip. I didn't know what I was locked into once I signed that. Once the estimate comes back, just call the customer and say, "hey I've got your approved estimate back from the insurance company. They are going to cover this and this. We can start ____. Can I please get that deductible from you?" I would have said, "that sounds great. Do you know how much it would cost to paint the whole basement at the same time?""