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"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"Very professional and exquisite work. I highly recommend."

"Dusty is the best contractor I have ever worked with-EVER! We have used Elite Mountain Homes multiple times, including: a complete home gut, rebuild, including the addition of an entire second floor, a mudroom and, most recently, a custom silo build. Dusty isn’t a contractor-he’s an artist! He leans into creativity, re-purposes materials, offers affordable solutions and creates the most beautiful masterpieces. He communicates clearly and-wait for it-timely. He delivers on his promises and autographs his work with quality."

"Quick and efficient work, and for a very good price."

"Our experience with Forge Contracting was marked by high integrity, good quality, and high value work. I wanted to acknowledge the satisfaction on our remodel. I must give a 100% satisfied mark as you not only finished the job early and under budget, but with great sub-contractors and excellent workmanship. The job was done very efficiently and timely. I would recommend Forge Contracting to anyone and will welcome any calls or references."

"Russ and his team at Compass Bath & remodel LLC were incredible from start to finish. They kept me informed & updated on every decision. I was so scared to start a remodel but Russ made it so easy. I wish I had hired them years ago. I love my new kitchen.. if you want it done right then this is the company to hire.. They definitely went above and beyond. I highly recommend them. Thanks Compass Bath team!!! "

"We had two great guys from West Shore, Weston and Dylan, come to install a new front door in April 2025. First of all, they were great to work with—pleasant, professional, friendly—just great to work with. They made sure my husband and I both knew what to expect as they worked on the door and encouraged us to ask questions as need be. They also worked well together and did amazing work on our project. It was very sturdy, worked well and looked incredible. Weston and Dylan were so supportive of the bold color choice we made, yellow, and said they thought it looked really good. They meant it too. They were great as neighbors came by to see the new door too! Everyone really liked it! Good PR for the company. All in all we couldn’t ask for two more capable, professional, and friendly guys to spend the morning with! Thanks so much Weston and Dylan! We love our new beautiful, windowed door from West Shore!! We will highly recommend you. "

"They did a good job,responsible,on time and excellent customer service. I'm happy with them and would recommend them to my friends."

"We hired Ronnie at Root Homes to do a complete remodel. This include demolition of walls, removal of archways, flooring, painting, cabinetry, casing, baseboards, shiplap (you get the idea). I am a difficult client-to say-the least and the fact that I am giving him a five star rating and a glowing review is something. He helped us develop and design a plan. This part was a bit intimidating for us but he made it easy. He is a unique builder who has an eye for design and the attention to detail to execute. Most contractors, in my experience, are skilled at executing on plans designed by others. Ronnie can do both design and execution. We joked with him that he laid out his tools like a surgeon. Ronnie provided us with a detailed project plan prior from the very beginning. He itemized everything and gave a price for each line item. Most importantly, there were absolutely no surprises in terms of cost. He communicated with us every step of the way about timelines and budgets. The quality of the work in all phases was excellent. If we had concerns, he addressed them quickly and professionally. He always met or exceeded our expectations. His subcontractors are excellent and Ronnie was always there to oversee their work. After completion, he went over the final bill and there was absolutely no surprises. He wasn't the cheapest (or most expensive), but the value (price + quality) was completely worth it. Finally, and this might sound trivial, but he was in our home almost every day for 3 months. He was clear about when he would be there and worked around our schedule (we both work from home). He was easy to have around. I could not recommend Ronnie and Root Homes more highly--if there were six stars--he would have earned that. Hire him if you have a project you will not be disappointed."