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Septic tanks appear full after pumping because the liquid levels have returned to normal. If you can see the pipe, the tank is empty. However, heavy rain can cause septic tanks to fill faster than normal. You might also have leaky pipes or faucets, causing extra water to drip down the drains and into the septic tank.

A two-way cleanout can help if there’s already a clog, but the best strategy to prevent one is by not rinsing grease, oil, or fat down your drains, not flushing or rinsing coffee grounds or egg shells down your drains, flushing only human waste and toilet paper (so no diapers, period products, bathroom wipes, or paper towels), and using drain guards on all of your drains.

A septic tank lid is often 1 foot underground, but it could be just 4 inches from the surface or 4 feet deep. For septic tank lids that are closer to the surface, you’ll have an easier time locating them just by looking for signs in the yard or using a metal probe. But for septic tanks that are buried deeper underground, you’ll need to hire a pro with specialized equipment to track down the lid without risk of damaging utility lines.

Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.