Dave and his crew have always been polite and professional. My home was built in 1976 and the master bath left much to be desired. The vanity area was attached to the master bedroom and the toilet/shower area was a very tiny room that was closed off by a door. I wanted a one room master bathroom that was completely separate from my bedroom. Dave was able to remove the tub and had his crew raise my shower head to 7', move my tub drain to the center of the shower floor and increase it's size, built a corner shower bench and a cubby hole in my new tiled walk-in shower (a change I asked for after they had started work). The tiled shower with included curb reaches my ceiling. They also removed old tile on my floor and replaced it with new tile. When I noticed that the wrong tile was laid down on the floor, I immediately brought it to Dave's attention. The very next day, the wrong tile was removed and the correct tile was placed down, no questions asked. They removed the door frame where the original shower room door was and created an entrance way. They built a new doorway and frame where the vanity opened into my bedroom and attached a new door. This separated the bathroom from my bedroom and created a sound and light barrier that was a constant issue previously. They also removed the "popcorn" type ceiling in my bathroom and created a more modern smooth look for me. Dave's crew then relocated the old and very outdated light to a more centered area in the vanity room. I did not have them paint, but they did ensure all my walls were paint ready so there was no prep I had to do on my part. I purchased a new toilet after all the work was completed and final payment given. I was supposed to have purchased it prior and they were to install it, but I was unable to. Despite this, Dave and his crew came back to my house and installed the toilet after the fact for me. Not only that, without asking and to my delight and surprise, they also installed the newly purchased door handles and lock for my bathroom door....to which I did not ask them to do, it wasn't in the quote/invoice and Dave graciously did not charge for. I could not be any more pleased. He has once again gone above and beyond.