Get matched with top ceiling fan pros in Midlothian, TX

"HR Phoenix Review This will be long but worth the reading if you are considering this company. I had a electrical outlet issue with caused 3 ceilings failures. The first day they came out they did not find it and I was told they will return the next day. The next day they continue to troubleshoot and told me I needed my circuit breaker panel replaced because it was old and they could not touch it. 5 days later they replaced it but issue remained. They requested final payment for the CB panel replacement because the work was completed. So at this point I paid $600 for the first visit, $7K for the CB panel replacement and the issue remains. They told me they would return. Since they did not label the CB panel I traced the power (their job) to label the panel and found several plugs mis wired to 240 V instead of 120 V. The tech came out corrected the issue and I found out the job really was not completed because they did not install the serge protected on the CB panel because they have the wrong one. So they knew the work was not completed when they asked for payment! They found the original issue and it was they first wall outlet (that I pointed out the first visit) the tech showed me the burned faulty outlet. So the CB panel did not need to be replaced at all. I call the office with this information and to justify the replacement they told me the CB panel was sparking. At no point during this 2 1/2 ordeal did anyone say there were sparks or any fire hazards. If this were true (which it was not) this company did not notify us or warn us and between the visits it was 5 day to get on the schedule. So if we go with their excuse they left us in a danger/situation without telling us. This company can not be trusted to provide honest/accurate assessments. And to add insult to injury they tried to bill me $400 more for the last visit. The owner Paul Rylee was aware of everything so HR pls don't respond here when there was no real response when I spoke to your office! They can not be TRUSTED!"

"Excellent - No Photos."

"I needed to see a ceiling fan installed and the floor to ceiling height was 19.5 feet. Kyle is just awesome. He's very thorough and does what he says he will do. He is VERY straightforward. He helps keep the work area clean. He has no problem with DIY. Old man, asking a bunch of questions. He listened, and has no issue with explaining anything. If there's an adjustment to be made, he will make it right. He's more than happy to come back out at no additional cost .Nice that no additional call, and adjust things as needed. You can't go wrong with Jade electric. THEY ARE my electric repair go to."

"Were very fast to respond and prompt in their service. Showed up exactly when they said and were very proffessional. Highly reccommend. Jon McGee the master electrician who came out was very knowledgeable and great to deal with. Again highly rocommend Trueserve to anyone who needs an electrician."

"Very efficient. A good crew which you are happy to have in your home. Good guys who do good work."

"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"My wife and I recently had some electrical work done at our house, including the replacement of several electrical wires and adding 4 additional power outlets in our garage. We couldn’t be happier with the service we received! From the moment the electricians arrived, it was clear that we were dealing with true professionals. Joe and Kenny were punctual, courteous, and took the time to explain what needed to be done and why. The work was completed efficiently and with great attention to detail. The new plugs are of high quality and were installed perfectly. We appreciated the electrician’s thoroughness in ensuring everything was up to code and safe. They even took the time to clean up after themselves, leaving no mess behind. Overall, we are extremely satisfied with the electrical work done at our home. The service was top-notch, and we would highly recommend this company to anyone in need of electrical repairs or installations. Thank you for a job well done!"