Sharrock Automotive

Sharrock Automotive is THE place to go for all of your automotive needs! I discovered Mr. Sharrock on Google, and was impressed by the five star reviews. I needed a mechanic I could trust, so I took my vehicle to him. Mr. Sharrock is the real deal, and is extremely honest and trustworthy! My vehicle is an older one, and had completely stopped working. Mr. Sharrock found the problem, and got my vehicle back into working condition. A chain business I had previously taken my vehicle to told me I needed several things fixed on my SUV. However, Mr. Sharrock was completely honest and upfront about these repairs, and told me they could absolutely wait. As a woman on a budget who knows nothing about mechanic work, Sharrock Automotive is a Godsend! Don't hesitate to visit Sharrock Automotive for all of your automotive needs!

very well, they did a great job at a reasonable price

The company may seem trustworthy and provide great service. But, when they do not complete repairs properly and do not honor their warranty and completely ignore any type of communication to fix the issue. That is not a great business. The Better Business Bureau has dropped Sharrock Automotive as an Accredited Business because they failed to honor a warranty (a radiator replacement) and also stated certain parts were needed that were not (this was confirmed by a second automotive shop). There were NUMEROUS attempts to contact Sharrock Automotive to remedy the situation, by calling, having the BBB follow up on the complaint (with absolutely no reply), and then a demand letter that Steve Sharrock completely disregarded. I thought this was a great shop, just as everyone else did and even took business cards from Steve to hand to other people because I was so pleased. But, being ignored and having to pay an extra 1000.00 to another shop to fix the problems when it could have been dealt with for free under warranty, is a very unethical business practice. Please review the BBB, as they have suspended his accreditation because he has failed to respond to anyone.

He's stellar. His integrity, honesty and his connection to the regular person stood out to me.

After making the rounds of the national repair shops and experiencing repeated bill padding, I moved the work to Sharrock. Steve has a good bedside manner, speaks directly about what repairs are needed, and stands behind his work. I have had good experiences with this shop.

Did this work on 2000 Buick Regal with 132K miles, which is not an easy car to work on- not much space under the hood. A lot of work for an old car but it was all necessary in my opinion- the clutch has seized up on the old A/C, smoked the belt, and the radiator was leaking a bunch. A/C works like new and radiator has no leaks. Steve is a man of his word, has considerable expertise, uses good parts, and doesn't seem to charge more than what is fair. Sharrock Automotive will be my preferred place for any repairs of this type.

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Steve was such a professional and a gentleman! We had to reschedule a couple of times AFTER he had ordered the parts. We had a couple of household and family emergencies. He was not just gracious but very understanding. We picked the car up today, AC blows cold, estimate was spot on and everything is top notch. Sharrock was recommended to us by someone we know and then we took a look at the reviews here and elsewhere online. He lived up to every high praise. We will definitely use again and will absolutely use Sharrock to validate any vehicles we purchase for children. Well done. Thanks!

My truck brakes went out on my way to work. i was fortunate enough to avoid an accident, but needed to have them repaired or replaced immediately. Being new to Texas (moved from Illinois about 7 weeks prior to the incident), I didn't have a local mechanic.I had my truck towed to a local dealership to take a look and provide an estimate. They said all of my brake lines had blown out and provided a verbal estimate of $5500 - $6000 to replace them. I wanted to have a second opinion, so had my truck towed to Steve Sharrock. I had seen positive reviews on Angie's List for Steve and I thought I'd give him a try. I'm so glad I did. He took a look at it and said only 1 line had blown out and provided an estimate of $750 - assuming nothing else was found during the repair. Steve completed the repairs for $1050 (1additional item did pop up that he needed to replace). That is quite a difference from the dealership's $5500 - $6000. I gave Steve all A's except for punctuality (which I gave a B) as it took a bit longer than we expected (but much of that was out of his control due to holidays, parts ordering delays, etc.). Steve answered all of our questions, reviewed what he did and why and said he replaced the 1 additional item because if it was his car, he'd want to have it taken care of. As one of my questions for new businesses I work with is "what would you do if it was your mom's?", his statement was good enough for me. Bottom line, I'll be taking my future repair and maintenance work to Steve Sharrock and telling others about my positive experience with him.

It went very well. They researched new radiator prices compared to getting the existing one re-cored. Very nice, honest and professional. Went through the engine and gave some repair recommendations per our request and companies to use.

Couldn't ask for a better experience, straight forward problem identification and solution, all with great communication.

I was so impressed with Sharrock's helpfulness and timeliness. I didn't have an appointment, but I had my truck towed to them because I expected the car wouldn't start and I suspected a problem with the alternator. They took a look at it shortly after I brought it in and gave me a call with an update and an estimated cost that seemed very reasonable. I asked if they could take care of an oil change while the car was there (since that had been on my to do list as well), and they obliged. The car was ready later that afternoon, and the cost was on the low end of what I expected to pay for the given repairs. The service I received has solidified them as my choice for my local mechanic.

We were quoted over $1200 dollars to have the shocks and struts replaced at a chain repair shop. I called Steve for an estimate on the same job and he estimated $700-800. When we brought the car in to Sharrock, they first checked to make sure the problem was accurately diagnosed and provided a more accurate quote. The car was finished and ready for pick up in just over four hours and the quote was accurate. We are very pleased with the quality of workmanship and service and are especially pleased with the cost savings. Steve was great to work with and honest. We will definitely return to Sharrock Automotive for future large repairs.

We had just moved to McKinney from the east coast, and we purchased a used car from a local dealer. Shortly after purchasing the car, we noticed a slipping in the transmission. I'd heard good things about Sharrock Automotive from a number of people, as well as checking Angie's List, so I contacted Sharrock Automotive, and Steve said for me to drop the car off. Steve's mechanics looked the car over thoroughly and determined that it needed a new transmission. Steve counseled us on how to negotiate with the dealer from whom we purchased the car to obtain the repair at little to no no cost to us. Not only did Steve carefully check the car out, as well as giving us good advice for talking with the dealer, but Steve refused to accept any payment from us for their time in checking out the car. We were happy to pay Steve, but he absolutely refused to accept any monies from us. Amazing customer service! And to boot, when we took the car back to the dealer, the dealer covered the cost of the repair. In the future, we will always take our cars to Steve as long as we live in the Dallas area.

They checked my tires, fluids, oil, brakes, etc. They changed filters, oil and made sure all the tires were good and brakes worked properly. This is a very honest auto repair provider. They do not insist on any work to be done...it's you call. They will alert you to issues that will need to be addressed such as tire rotation, brake work, oil change. The prices are very fair and you feel like you are charged appropriately for the work done. Highly, highly recommend.

Had several folks look at my wife's pacifica related to a noise in the front end when turning and /or backing out of drivewy. Everyone said it was the linkage...except for Steve who correctly diagnosed I had a busted motor mount...he replaced it and never heard the noise again!

I made an appointment. Dropped off the truck the night before after hours. They called around 2pm and said that the truck could be picked up any time after 4pm. I arrived at 5pm, the truck was out front ready to pick up. The estimate was spot on, I paid and left. This has been the same story when ever I use Sharrocks. He been my Mechanic for 10 yrs.

We had a trouble light on the dash of our 2005 Ford F150. Initially we took the truck to Bob Tomes Ford in McKinney to have them troubleshoot the problem. The dealership service advisor called and said that I needed a new throttle assembly and it would cost $550. I said I wanted to get a second opinion. They did charge me $80 for diagnostic labor. I had heard about Sharrock Automotive from a couple of my neighbors. After dropping off my Truck at 8:30, they called at noon and said it was ready. They cleaned the throttle assembly which fixed the problem...for $102. Do not use Dealership Service Departments!!! If you want an honest mechanic use Sharrock Automotive.

It is a family owned operation so they have been there for a very long time. They are knowledgeable about cars. They are very personable and they treat everyone who comes in there as family. So it is a really great place to go and one does not feel like one is getting ripped.

Mr. Sharrock is exactly the kind of guy you need in your corner when you have an older car that's starting to show it's age, or even a more recent car that has problems that the dealership won't fix. I take my Scion to him every time NTB insists I need some superfluous repair, and he always debunks their high-pressure sales assault and sure enough, my car still runs like a champ. My girlfriend has a 2004 Nissan Murano that has All-Wheel Drive, which is somewhat uncommon, that she refuses to part with, and that car was bleeding us out financially, the the point that she was finally considering trading it for a newer car. We spent $3,000 the week of Thanksgiving on repairs that would have cost us under $2000 with Sharrock Auto, including transmission work, radiator replacement, and suspension / alignment work done at the Nissan dealership and at the local chain auto repair shop (Goodyear or Firestone, can't remember which because we'll never go back to either, even in an emergency, as we got financially raped.) Guess what, neither the Nissan Dealership nor the franchise/chain places fixed what they were supposed to fix correctly. After going round and round with them, my GF still needed her car to commute to work every day in Dallas and our rental car costs were adding up. We threw in the towel and took the car to Sharrock and he had us fixed in 2 days and at a fraction of the cost we were getting gouged for. He'll be completely honest with you about when your car will be ready and how much it'll cost. He keeps current with which recalls are active, and he won't inflate his costs or engage in unethical business practices. I have found Mr. Sharrock to be perhaps the only honest tradesman in the auto repair business, and a great person all around. He treats his customers like he would want to be treated, with dignity, respect, honesty, and fairness. I have referred several friends to him that are not on Angie's List but that have switched to him exclusively for anything other than an oil change. This guy and his garage is what all auto shops should be.

I went in and talked to the owner. He got my pickup truck in even though it was close to Thanksgiving. He finished it in good time. My check engine light was on and he could have told me anything he wanted, but the fix was not too involved and he was honest about it. I would use this auto shop again and do recommend it highly.

I called Sharrock after a few recommendations and because they are very close to my house and very convenient. I needed brake service and a few other minor items. Steve Sharrock was great. He personally took care of me, completed the work in half a day and did it for half of what I expected to pay. His communication was outstanding and I could not be happier. I have a new mechanic and will definitely recommend him to friends and family.

We have used Steve's services for more than 5 years, following him from his HWY 5 business address to his curent location off Virginia Parkway. Steve is honest with his automotive evaluations; usually contradicting repairs determined by a dealership service mechanic. Steve is highly knowledgeable and a true professional.

The overall experience was excellent. I would use this provider again.