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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

On average, a garbage disposal can last anywhere from 7 to 12 years, with many models functioning well for about 10 years. With heavy usage, a motor may last a minimum of five years, while grinding plates will wear down over time. It's generally a good idea to consider a replacement if your unit is approaching the 10-year mark. Other signs that it's time for a new disposal include frequent leaks, persistent clogs, lingering odors, lack of power, or unusual noises. If your unit is not that old, it's worth investigating if a less expensive part, like a rubber seal or a loose hose, is causing the issue.

In some cases, it’s more cost-effective in the long run to replace a garbage disposal, but it depends on the specific issue you’re having and the age of your disposal. You should ask a garbage disposal repair tech for a quote to repair your appliance and then see if it would be more worthwhile to replace it. Additionally, garbage disposals last for around 15 years, so if you know your appliance is reaching that age, it’s likely better to pay for a new garbage disposal rather than sink money into repairs.

You may be able to install a garbage disposal on your own, especially if you're handy or have some experience with plumbing. However, if you have any concerns or want to make absolutely sure that the connections are installed correctly, you may be better off hiring a local garbage disposal installer to do the job.