Get matched with top central vacuum installation pros in Hamilton, TX

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"The crews were fast and efficient. Employees were polite and considerate. Work was well executed and cleaned up area after repairs made. Billing was completed effectively and as needed."

"They got our unit working great! Patrick was extremely helpful and knowledgeable!!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"No doubt they hire great installation people, but their communication and honoring their quotes has little to be desired. I will elaborate. I was given a quote, left on my voicemail. I responded the next day letting NRG know I accepted their quote. 1 week later I received a phone call telling me they wouldn't honor the quote give, and they cited the reasons as Tarif's. This was back in April 2025. I still went with NRG, albeit at a$1000.00 increase. The second reason I wouldn't recommend this company, and this for me is the final straw, after installing my solar NRG didn't let me know I needed to have an ESR release, in layman's terms this is necessary for your power company to accept your new solar system. I found out this information when they contacted me in August 2025. NEG blamed the company who upgraded my Electrical Panel. NRG INSTALLED MY SOLAR AFTER THE PANEL WAS UPGRADED. Since this company doesn't communicate with its clients I would say go with another company."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible. On multiple occasions, services calls resulted in estimates for major component replacement (ie. furnace or coil) while under warranty. The warranty was essentially nullified in the estimate due to the estimated labor cost. In 2014, service experts found a crack in one of my furnace heat exchanger and recommended a new furnace. I directly contacted the manufacturer for part replacement and sought several independent bids for labor on the replacement and was able to significantly reduce the cost. I had to do all of the legwork. Service Experts was only interested in selling a new furnace. In 2018, a coil installed by service experts in 2014 developed a leak. The coil was covered by a 5 year warranty. I was hesitant to even call service experts, based on my previous experience, but I thought I'd give them one more shot due to the warranty. I explained my concerns while scheduling the appointment and was assured that I would not be charged a service fee for warranty work. The technician arrived and visually inspected the unit for less than a minute and retreated to his vehicle. He returned with a recommendation to replace the coil, sighting labor costs (same as last time). I was quoted a price for a new coil, nullifying any potential benefit from the warranty. He went as far as to say that maybe my attic was too hot, causing the crack. I was then charged a service fee for the 60 second visual inspection and estimate for a new coil. I was denied any attempt to speak with a service manager."