Professional Garage Concepts

Founded 2001 • With Angi since February 2010

Professional has been serving the DFW metroplex since 2001. We are fully insured, members of the BBB, and all techs are background and drug tested for your peace of mind. We provide full service, sales, and repair of all makes and models in the garage door and opener industry. Also repair and install gate operators. And new to our line-up we now offer Energy star rated vinyl windows for replacement or new construction. We take pride in our company and our customers. Our goal is to keep customers coming back and also refer us to their family and friends. Additional phone: 817-381-4325

Awards and Badges

Angi Certified

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.7

(12) Verified Reviews

Ratings Distribution

5

11

4

0

3

0

2

0

1

1

Rating Details

Price
5.0
Professionalism
5.0
Punctuality
4.9
Quality
5.0
Responsiveness
5.0

Read reviews by category

garage doors (11)epoxy flooring (2)
Showing 1-12 of 12 reviews
amanda C.
5.0
07/24/2021
Professional service. Beautifu lwork! Excellent craftsmanship by the workers. Top sales representative-knows his stuff!!! Great company all around.
Description of Work
outdoor patio
Category
epoxy flooring
Hire Again?
Yes
Casey G.
5.0
07/13/2021
I have used their service for some time now since 2017. I had nothing but good things to say about them.
Description of Work
Garage doors and floor coating.
Category
garage doors, epoxy flooring
Hire Again?
Yes
Chris B.
5.0
06/17/2021
I have been using Garage Concepts for ten years, from maintenance to new install, and wouldn’t think of using anyone else. First time I called them my spring broke on the garage at 6:30 a.m. trying to leave for work. They were the first call I made thankfully, and their immediate response replacing the spring had me at work before 9:00 a.m.! Now they do all of our maintenance and they’ve even done a new install on both our home and my grandparents home as well. If you want it done right, than call Garage Concepts!
Description of Work
garage door service and repair
Category
garage doors
Hire Again?
Yes
sarang S.
5.0
05/11/2018
Bryan was courteous, professional and did a solid job on my garage door. He was knowledgeable and thorough in his work.
Description of Work
Garage door repair
Category
garage doors
Cost
$70
Hire Again?
Yes

Service Provider Response

THANK YOU SO MUCH FOR THE REVIEW!!!!
Olivia K.
5.0
06/14/2017
responded very quickly, professional and courteous
Description of Work
garage door needed adjustment and put back on track
Category
garage doors
Cost
$100
Hire Again?
Yes
rahul G.
5.0
01/04/2017
It was awesome!! One of the best people I have had come work over at my house. I called via my home warranty, but if anything happens to my garage doors , I will call them out again even without warranty if I have to
Description of Work
Adjust garage doors and make sure all was running right!
Category
garage doors
Cost
$89
Hire Again?
Yes
john S.
5.0
10/28/2016
Smooth transaction from start to finish. They installed a new top of the line LiftMaster 8550w and tuned up the garage door. Larry the installer was patient and got the job done.
Description of Work
Install new garage opener and tune-up garage door.
Category
garage doors
Cost
$540
Hire Again?
Yes
Abigail G.
5.0
10/17/2016
They worked around our schedule. The team was very quick to diagnose the problem and quick to solve it.
Description of Work
My double sized garage door developed a bounce. They came and reinforced the panels. They also tuned up the door and the second garage door.
Category
garage doors
Cost
$350
Hire Again?
Yes
Melanie S.
5.0
06/24/2016
I called about 8:30am and said that I needed help because my spring on the garage door broke. They were able to get someone out to my house the same day just a few hours later. The technician was very kind and explained everything he was going to do for the repair and it was fixed in about 30 minutes. The price was great but their service was EXPECPTIONAL.
Description of Work
My garage door spring broke, and they replaced it.
Category
garage doors
Cost
$200
Hire Again?
Yes
Marc J.
5.0
02/22/2016
Couldn't be happier with the service, the door, the entire way the process was handled!! Called on Thursday installed on Saturday with the best price I had found, install team was friendly and FAST!! I would highly recommend these guys for any Garage door install and service!
Description of Work
Replace Garage door/Opener
Category
garage doors
Cost
$1,300
Hire Again?
Yes
Alan K.
1.0
01/22/2013
I had a problem with my garage door and this company was sent out by my home warranty company. I ended up replacing the garage door opener. This was about 6 months ago. After some time, the door wouldn't close properly and I noticed that the safety sensors weren't lighting up. It would come and go like there's a bad connection somewhere. So, I finally had them come out and look. The owner, Shaun, said it would be covered by the warranty if it turns out to be an installation problem. So, the technician came out and I watched him the whole time. There is a wire that goes from the garage door opener to the sensors through the attic. He connected the wire from the opener to the wire that goes into the attic himself during the installation last time. Now, he removes the black tape, disconnects the wire and reconnects that same wire and immediately the sensor lights came on. That's the only wire he touched. The one he connected himself last time. Pretty obvious that he did a poor job with the wiring during installation. This is where the disturbing part starts. Instead of apologizing for the bad installation, he claims that while he was reconnecting that wire, he pulled the wire that goes into the attic and claims that it was a problem with the existing home wire. His "magic pull" fixed the home wire. I was standing there the whole time he was reconnecting his bad connection and this... unbelievable. Technician guy then calls Shaun and he's on the phone for like 10-15 minutes and came back again saying it won't be covered by warranty since it's a problem with home wire. I then tried talking to Shaun. Left him 3 messages over several days. He wouldn't call back. Wow!!! All this so that he can keep $59. How sad is that? Don't waste your time and money with this company. Skill is not the only thing lacking with this company.
Description of Work
Dishonest
Category
garage doors
Cost
$59
Betty H.
5.0
11/23/2011
He wasn't on time but he did call and there was a reasonable explanation. Went right to work. Finished on timely manner.
Description of Work
Replaced garage door & opener with a new one. Opted to replace instead of repair. That to me was a better option.
Category
garage doors
Cost
$900
Hire Again?
Yes

    Phone

    Address

    801 Greenview Dr

    Grand Prairie, TX 75050

    Sunday
    Closed
    Monday
    8:00 AM - 5:00 PM
    Tuesday
    8:00 AM - 5:00 PM
    Wednesday
    8:00 AM - 5:00 PM
    Thursday
    8:00 AM - 5:00 PM
    Friday
    8:00 AM - 5:00 PM
    Saturday
    Closed

    Website

    http://www.professionalgarageconcepts.com

    Other Information

    Services Offered

    Services Not Offered

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    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Professional Garage Concepts is currently rated 4.7 overall out of 5.

    Professional Garage Concepts is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Professional Garage Concepts accepts the following forms of payment: Check, Visa, MasterCard, Discover

    No, Professional Garage Concepts does not offer free project estimates.

    Yes, Professional Garage Concepts offers eco-friendly accreditations.

    No, Professional Garage Concepts does not offer a senior discount.

    Yes, Professional Garage Concepts offers warranties.

    Professional Garage Concepts offers the following services: New garage doors & openers, repair, & manintenance. New gates & gate openers & repair. New replacement vinyl windows.