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"This Streamline Service was not truthful to his Customer. They lie and very unprofessional. They give a quote to my home and said the quote price was $125 but then he looked up on his cellphone and then He give a more than $300 charge. I would not recommend that company. They should not be recommended to anybody because no one be able to experience like that."

"Great warranty"

"Richard is a Master Plumber with years of experience and knowledge that he is willing to share with his customers. He did everything we needed and gave suggestions for preventative maintenance. We are very thankful and happy with his work! Also very important- his bill was responsible! We would highly recommend Gateway Plumbing Services!"

"I had a terrible smell coming from the faucets at the front of my house (We have two systems in this house and the back part is fine?no smell). The plumbers were prompt and professional; They diagnosed a bad water heater and replaced it for $3,000+, but the smell never left! I have called the office several times but the problem has not been corrected. They even tried to blame my water softener, but if that was the case I would have smelly water in all of the house, not just the front! I talked with another plumber who told me that the problem was definitely with the water heater! So, their initial service was good, but service after the sale is zero!!"

"Excellent work. Good crews. Worked very hard and got the job done quickly and on time. Did what they said they would do, when they said they would do it."

"It went great."

"I called them Friday, Oct. 5th, with plumbing troubles for a house I had for sale in another town. They called back Monday morning to see if they could schedule the repairs that day. I said I had prior commitments for the morning in Waco and wouldn’t be available until the afternoon. She said she would check with workers about their scheduled day and would call me back. When she called a few hours later it was to say the men were at the house in Marlin and said they couldn’t find a leak. I had already told the girl in the office not only was the water turned off to the house but that the hot water heater had been turned off as well. I had to rush to Marlin to let the workers in the house to turn the hot water heater on. That’s when the leak was seen by the workers under the house. The long and short of this bad experience with Cornerstone was that I was grossly overcharged and inconvenienced with timing. The workers were sitting in their truck waiting for me to get there (and I was 35min away). Then they left to get parts and were gone 2-1/2hrs. All this to replace the one pipe with the leak. I was charged almost $900. I had asked for an estimate of repairs prior to the repair and was given a replacement cost of all pipes under the house at over $5,000. I said I only wanted the cost of the one repair and was told it was hard to say until the repair was done. An estimate was requested and NOT given. Only the final bill was given at time of completion. I was furious when given the amount. They had deducted only 2hours of wait time from the bill because I had complained they had not respected the times I had said I could be there. I am a 65yr old single female and I was taken advantage of by this company. I will NEVER use them again."