Berrett Home Services

Pest Control, Drain Cleaning, Plumbing,

About us

We provide residential and commercial pest control for all general pests around the premises. We specialize in taking care of the customer, and offering better pest control. We focus on trust and accountability with our customers, and it starts with hiring outstanding employees that are knowledgeable about the pests, as well as upstanding individuals that will treat a home honestly and effectively. We treat each home as if it were our own!

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Pest & Termite Control

Services we don't offer

Lawn care

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 784 reviews

Goran L.
07/2024
5.0
pest control
  + -1 more
So far great. Adam was very professional and nice. Went in and around the house. Explained clearly, etc
Description of Work: Some intrusive ants. Not termites

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

James M.
07/2024
5.0
pest control
  + -1 more
We had a bee issue with abandoned honeycomb and holes in the eaves. Dakota our service technician and Dan the inspector did a great job, identified the issue and resolved it with great quality. Would definitely recommend Berrett based on this experience and will have them back when we have other needs they can help with
Description of Work: We had a bee issue with abandoned honeycomb and holes in the eaves. Dakota our service technician and Dan the inspector did a great job, identified the issue and resolved it with great quality. Would definitely recommend Berrett based on this experience and will have them back when we have other needs they can help with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Laura L.
05/2024
5.0
pest control
  + -1 more
Jahkeem did a great job. He is thorough and respectful, and he helped me even though my pest problem required him to get on a ladder. He kind of went the extra mile to help me out. He is just really helpful and took care of my serious pest issues and I am very grateful for Berrett Pest Control.
Description of Work: I had an infestation of mice that occurred while I was out of town! Yikes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jamon L.
08/2023
5.0
pest control
  + -1 more
Came quick! Fast service came with a 90 day warranty.
Description of Work: I needed my house sprayed for bugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Laurie D.
04/2023
5.0
pest control
  + -1 more
Tim did a fantastic as usual. He is a conscientious Tech who is very attentive to his customer and their properties.
Description of Work: Mostly the 1st floor of our home.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
02/2023
5.0
pest control
  + -1 more
As always, great customer service, professional and very helpful.
Description of Work: Entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

James E.
01/2023
1.0
animal removal
  + -1 more
The rep ( Chis is her name) who sold the service to me stopped answering my calls and tests.
Description of Work: I needed to remove rodents and they were supposed to remove the rodents and patch all the possible entrances. I made several calls and I was disappointed several times, when the service guy came he said that the place I pointed to was too high and he could not do it alone, he would bring his partner and take care of it. That was the last I saw someone. I called the woman who sold the service and she did not respond. I called the office to complain and they could not do anything for me.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$1,000

Liz N.
12/2022
1.0
pest control
  + -1 more
I only write reviews if the service is stellar or so bad, I hate to see others waste their money. Sadly, Berrett is the latter. * FOGGED ENTIRE LAWN 1st VISIT ONLY. After that they'd fog 25% of lawn. How can u fog .5 acre & check In2Care traps in 5min? * NEVER CHECKED In2Care buckets, which went totally dry & mosquitoes returned with a vengeance * They NEVER REMEMBERED WHAT DAY OF THE MONTH my service was! They'd show up on the 28th, then the10th. * OVERBILLED ME 3x (in only 5mo). U have to be on autopay, so they deducted on the 21st & again 7dys later. The next month, they did it again! * They DON'T LISTEN. Ask them to fog the front yard...they fog the back. * Invoice falsely stated that they fogged both front & back yard, when my backyard was locked behind an 8ft wooden fence? * Got a question? They got as many different answers as the IRS. Berrett is a big company, that evidently has so much business, yours doesn't matter. At a $100/mo, u should be able to trust that it's being done & done right. But I literally had to track every date, payment, call 20x, & by the 3rd visit, had to follow the tech around, in 100° heat, just to ensure everything was done. Save yourself a lot of time, money, & hassle. Use a local company that needs & values your business NOTE: I was confused by all the positive reviews, but now I get it. Everytime they think they've resolved a problem...that u never should've had, they send u a link & ask for a positive review. I was sent the link 7x.
Description of Work: MOSQUITO SERVICE-Incl monthly fogging & In2Care Trap maintenance

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$500

Eric T.
12/2022
1.0
animal removal
  + -1 more
No communication. We have a rodent in our walls/attic and had them come out. They were on time and set up a plan to trap it. 3 part plan. Charged us $1200 upfront. Set a date for 2nd visit and no showed us, after I had taken off of work. Had to reschedule for another date. They came and check traps and block entry spots. Now for 3rd part to the process, had to call to see when they were going to come and we were not even on the schedule. They set us up to be seen on the 9th... today is the 1st! We started this process 3 weeks ago! Do NOT give them your $$ until work is completed. Or just avoid entirely.
Description of Work: Animal in walls/attic.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Mark F.
10/2022
5.0
pest control
  + -1 more
April, the scheduler at Berrett who helped me, was able to re-schedule our initial appointment to our great satisfaction.
Description of Work: Wasp nest investigation appointment
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria P.
09/2022
3.0
pest control
  + -1 more
Customer service is very helpful and they’re quick to schedule. Technician calls ahead with ETA which is helpful. However, we’ve only seen moderate improvement after 2 months of treatment which included spraying twice and baiting 2-3 times. I’ll give them another month before my final review.
Description of Work: Roach extermination

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Pam T.
09/2022
4.0
pest control
  + -1 more
Service will be performed on 09/20/2022
Description of Work: Extermination service for gnats and flies

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

thomas K.
08/2022
5.0
pest control
  + -1 more
Julie was easy to deal with. Personable and efficient.
Description of Work: Setting appt for cricket spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
08/2022
1.0
pest control
  + -1 more
Guy came out, was very in-experienced Was supposed to be charged $150$ CHARGE came in @ $270$ I called bacK after very little success= &_HAVE not heard back!! This was, I believe early Friday~ MAYBE they’ll call MONDAY ???? we’ll see 🤞🏼 SC0TT
Description of Work: Had a RAT 🐀 PROBLEM
Rating CategoryRating out of 5

Laura E.
07/2022
5.0
pest control
  + -1 more
Zach did a great job! He was very knowledgeable, thorough, and professional. We would like him to come every time we need solutions for pest problems.
Description of Work: Removal of mice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
07/2022
5.0
pest control
  + -1 more
Fast and responsive. Jose was able get Appt made for next day
Description of Work: Scheduled an Appt

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ahmad G.
07/2022
4.0
pest control
  + -1 more
Very well , very responsible. Happy to have them
Description of Work: Full service in and outdoor pest control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sandi C.
07/2022
1.0
pest control
  + -1 more
I HAD TO FIRE BERRETT PEST CONTROL! I have been a long-standing and loyal customer of Berrett Pest Control for years. For years, I've paid for their quarterly service and was recently appalled by their management's dishonesty and lack of integrity. I was due for service and asked tech to treat my yard for chiggers. I was informed that, that service was no longer a part of their standard service and I would have to pay an additional fee. I was OK with that and their operations manager call me to explain that fee for this "add-on" treatment would be $44. I agreed and he scheduled tech to return 2 days later. When the tech returned, I was informed the service fee would be $100! I told him no, the ops mgr called me personally and told me $44, to which I agreed. He said he was aware of that, but the office just informed him that the price is now $100. I told him NO, have the office call me immediately. I received a call from their office and explained the above. They checked with the ops mngr and said they are aware, but the price is $100 because it takes 2 visits for this type of treatment. I told her I didn't care what it took, I was only paying $44, as THEY quoted. I told her what they were attempting to do was the equivalent of a store having one price on a product, only to change the price at the register. I told her she couldn't do that; they needed to honor the price THEY quoted to me. She put me on hold to discuss the matter with the ops mngr and said the best he could do is offer me a $30 discount. I told her NOOOOO, I'm only paying $44 because that's what they quoted. I explained to her that if they made a mistake and misquoted me, that was a "they" problem, not a "consumer’s" problem. I went further and told her if they did not have the honesty and integrity to honor "their" quote, then I would terminate my relationship with them altogether because this was absolutely DECEPTIVE TRADE PRACTICES on their part. Management's response was a weak apology but said they would have to stand on their price! I FIRED THEM ON THE SPOT AND TOLD THEIR TECH HE COULD LEAVE. THEIR OPERATIONS MANAGER IS LESS THAN SMART TO LOSE A LONG-STANDING CUSTOMER (THAT HAS BEEN PAYING $105 QUARTERLY FOR YEARS) AND OVER WHAT?!!! $100-$44=$56 (differential) / $56-$30(discount offer)=$16. $16.00!!!! WHAT A DUMMY! THIS WAS NOT WORTH THE LOSS OF A LOYAL CUSTOMER, FUTURE REVENUE, AND PUBLIC EMBARASSMENT. BEWARE OF DOING BUSINESS WITH THIS UNSCRUPULOUS COMPANY!
Description of Work: Quarterly Pest Control Service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Brian G.
06/2022
1.0
pest control
  + -1 more
A saleman came out to assess my mothers house as carpenter ants had been noted in the yard. I requested a one time treatment. The salesman agreed with the one time treatment and then kept sending me a contract for 12 months of ongoing service. This never got resolved after a few weeks. They said they would do the one time treatment but still needed the contract signed. Total waste of time. Would not recommend for folks looking for a one time treatment. Seems like a bad way to do business.
Description of Work: carpenter ant treatment

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Rick D.
05/2022
5.0
pest control
  + -1 more
I’ve used Barrett for years. They come periodically and once in a while between normal visits if anything is not under control. I recommend them!
Description of Work: Control of bugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxane S.
05/2022
5.0
pest control
  + -1 more
They are always very professional. We live in the country so there are a lot of nasty bugs. Since they have been coming out, very few are seen.
Description of Work: Indoor outdoor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney S.
05/2022
5.0
pest control
  + -1 more
Quarterly pest control and treatment for ants in the house.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rosalinda M.
04/2022
5.0
pest control
  + -1 more
Great, no problems. Technician was quick and thorough.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry H.
04/2022
5.0
pest control
  + -1 more
Fantastic as always. Joseph was friendly and professional.
Description of Work: Reschedule of qtrly appt
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles S.
04/2022
5.0
pest control
  + -1 more
Jeff was very professional.He spent amount of time explaining exactly what he was going to do to eliminate the fire ants and he answered all of my questions. This was my first time using This Company . I highly recommend them.
Description of Work: Fire ants exterminated

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
566613
Trade License Locale
Texas
Trade License Authority
Texas Department of Agriculture
Trade License Expiration
03/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Drain Cleaning,
Plumbing,
Heating and Air Conditioning

FAQ

Berrett Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Berrett Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Berrett Home Services offers free project estimates.
Yes, Berrett Home Services offers eco-friendly accreditations.
Yes, Berrett Home Services offers a 10% senior discount.
No, Berrett Home Services does not offer emergency services.
Yes, Berrett Home Services offers warranties.
Berrett Home Services offers the following services: Pest & Termite Control
Lawn care

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM