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Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

Use a carpet brush or a broom to remove the top layer of loose dirt. For a deeper clean, spray the carpet with a thin layer of three parts water and one part white vinegar. Blot the area with a towel and let it fully dry before sweeping again with the broom.

The duration of mildew smell in carpets depends on several factors, including the extent of moisture, cleanliness, and ventilation. If promptly addressed, the smell can diminish within a few days to a couple of weeks after thoroughly drying and cleaning the carpet. However, in severe cases or if not properly treated, the smell might persist. Persistent odors could indicate deeper mildew growth, requiring professional cleaning or, in extreme cases, carpet replacement to completely eliminate the smell.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.