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"PuroClean came out on time and gave me a fair estimate for cleaning up a mold problem. The employees were professional and helpful."

"I was scheduled with United Plumbing between 5 and 8pm Dec. 23, 2024 to have a toilet installed. I tried to reach out to the number Angi sent me through Lowe’s 3 times to verify several days before the appointment, and those calls were all ignored. I got a text message from the owner “Nate” at 4:45 on the day of service asking if I was available. I called him less than 10 minutes later to tell him I was on my way to the job location, and he responded by telling me, “we don’t work after 5, so I parked my truck.” I was very confused by this since he tried to reach out to me under 10 minutes earlier. After several minutes of requesting that he fulfill his pre-scheduled appointment, and him refusing, I accepted his offer to come at 9 the next morning. I said “I’ll see you at 9, and hung up the phone.” Nate cancelled and refused to come, “because I hung up my phone.” What else was there to say?! The owner is very unprofessional, and should not be running a business!"

"At first, everyone seems nice and very genuine. Their price is very fair and so my husband and I have decided to go with them and put a half down for the renovation of my daughter's bathroom upstairs. It was when the nightmare has started. To make the story short, my expensive wood floors were scratched pretty badly and the walls were dented everywhere. The new tub was too wide and they moved it twice up and down the stair. I'm a homemaker and I stay at home all the time and no one tells me anything when my finish their work they just left. I have to ask them what was going on and they lied about the tub has a bubbly stuff on the surface of the tub so they have to change a new tub. But why do they have to move the tub up and down the stairs twice. I noticed it after they have gone and I went upstairs and saw that they have to cut the sheet rocks and tile floors to make the tub fit. At the same, creating a few dust bombs along the way. They did not come and measure the tub, just assuming the tub to be default in sizes only the length of the tub is different. But my house is twenty years old. I don't think the default sizes apply to us. There's no communication, no coordination, no supervision. So frustrating that I'm the one who is alway contacting them and asking about the updates and progress of the renovation. The plumbers are the worst. After they have left, I found trash everywhere including water bottles. They treat my house for a construction site! And if there's a delay. Good luck in getting them back to work on your house because they have to be booked 10 days in advance. The wood repair guys to use my bathroom without asking and leave a mess after (urine on the toilet and floor)! They have also changed things without informing you. Dakota too has said to build us a sit at the end of the tub (because now they changed the tub to a shorter one). But turned out to be like a table as my daughter puts it. And he has refused to change it until my husband had convinced him to do so. The project according to them takes about 4-5 days to finish. However, it stretches to almost a month including the waiting of the repair guys to show up. We have a dateline and have made known to them earlier but when I called Jim to ask him why no one shows up to work and to remind him of the dateline. His reply was that you're not the one who's kid is about to go back to school in College Station. I mean maybe I am. How many 20 years old still lives at home with their parent! Lol ..... Also, they said they can cover my daughter's bathroom big window to a smaller one. But it turns out to be very ugly from the outside of the window and too that the window is built crooked. They can only do small renovation. They can't build a long niche my husband wanted. I can still go on but I think you get the picture. Regretted! We wanted another renovation for our master bathroom. But I don't think we would be using them."

"Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house."