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"Started on time as agreed. Bradley was very courteous and easy to communicate with. He took a little longer to complete the work, due to the age of old unit. This was not a problem, and I feel he finished as quick as possible, with out quality problems. We are very pleased with the installation. We will hire Bradley again if the need arises."

"Jackson Heating & Air, located in Jackson, Tennessee, was called on 10/04/2012 for a 'winter checkup' of our HVAC heating unit after some work on our neighborhood's gas pipelines had shut off our service for a few hours.  The utility crew came to relight pilot lights and do a general service check on our gas appliances and found that our heater would fire up, but would not fully come on line.  I was encouraged to call our servicer for assistance.  I was pleased when I was scheduled for a next day appointment with Jackson Heating & Air.  The technician that came to our home was on time, professional, knowledgeable and friendly.  He checked out several things that could have been the cause of our unit not fully coming on.  Afterwards, he got into the unit itself and, unfortunately, found two small dead birds that had apparently come down our 'flue' chimney -- probably trying to find a nesting spot and couldn't get back up the 20+ foot tall chimney, and was caught in the revolving fan assembly.  After our intial shock of this discovery, I got a plastic bag for the two birds and the technician carefully removed them from the fan unit.  He checked the assembly and all connections for any damage.  Since the assembly was seized prior to the removal of the birds, I chose to have another assembly installed.  My unit is still under warranty so our cost did not include the replacement price of the unit.  The technician took the fan assembly unit out and left to get a new replacement.  He was gone maybe 20 minutes, no longer.  He installed the assembly, checked everything again inside the unit before closing it up, came into our living areas and made sure that heat was entering through all of the registers (our unit is in our basement).  Everything was taken care of in less than 2 hours.  This company is number 1 with our household!  This company is professional yet friendly.  All technicians are professionally trained, drug tested and criminal background checked.  They wear shoe covers to protect your flooring, and have friendly personalities -- no vulgar attitudes.  They treat your home as your home and treat you with respect.  This company has an updated, very user friendly website, monthly specials and printable service coupons.  They offer several membership programs that are very affordable -- and in today's economy that is a plus for anyone on a tight budget from elderly fixed incomes to growing families. I cannot recommend this company enough!  We have used this company last year and will continue to use Jackson Heating & Air for our HVAC servicing needs!  
        Call them at (731) 424-5348 or to schedule an appointment online, check out their website:  http://www.jacksonac.com/
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Home Comfort was built to give high quality service at a reasonable rate. We strive to be the best in the industry while giving the best customer service and detailed reports about what is wrong and what it will take to fix the problem. Home Comfort services the West Tennessee and Northern Mississippi area. We understand that systems will go out at the most inconvenient time and that's why we offer 24/7 emergency service just for those occasions. Home Comfort services all makes and brands. Your Comfort is our Top Priority.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The serviceman did a great job in installing the new burner. Did it with ease."

Locally Owned and Operated proudly serving Jackson, Memphis and everything in between since 1999. We are an EPA HVAC/R and FEMA Certified Trainer in the State of Tennessee. All employees are full time. Thank you for visiting the online home of Thrifty Cooling and Heating. We provide exceptional HVAC (Heating Ventilation Air-Conditioning) repair and maintenance services in the West Tennessee area. \n\nWe welcome the opportunity to earn your business. We are dedicated to providing exceptional service to our clients whether it’s for a homeowner who is looking for a more efficient heating and air-conditioning system or a commercial building that would like to have better air circulation. We also proudly service new construction heating and air-conditioning needs and we will work hard on solutions that meet your needs. NO SUBCONTRACTORS.

"I decided not to do my furnace at that time.
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Sears Home Improvement Products � Heating and Cooling\n\nSears can provide the right solution to your home improvement needs. We offer a full line of exclusive Kenmore� and Carrier� heating and cooling systems. Get the brands you trust from the name you recognize � Sears. Schedule your FREE In-Home Consultation today!\n

"I would shop around. I think I could have a shorter wait time between when they figured out what kind of repairs you need and when they actually approve the repairs and get somebody out there to do the installment. It's just a long lots of time in getting the job done."

"Sears is a great company but, the Price's are way to high for a Heat Pump/AC and the Windows.."