"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Most hot tubs will experience leaks due to wear and tear in the plumbing or the shell itself. The second most common issue is a heater malfunction due to the ongoing heat stress on moving parts. Finally, clogs happen in hot tub jets, especially when it’s time to change the filter.
If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.
Using bubble bath, bath oils, bath salts, or moisturizing products that contain butters or oils can damage your jetted tub. Because of the water pump and jet mechanism, you need to be more selective with products for a jetted tub than you would for a traditional bathtub in order to keep it functioning properly and avoid expensive repairs. These products also leave residue that can feed mildew and mold, so it’s best to avoid them.
Regular water testing, filter cleaning, and chemical balancing are essential for keeping water clean and equipment functional.
It’s easy to keep your hot tub clean and safe for all to enjoy by following a few simple tips:
Make sure anyone who uses the hot tub rinses themselves and their swimsuits off, perhaps in an outdoor shower near the hot tub.
Don’t add anything to your hot tub’s water. Bath oils and bubble bath liquids might seem like a fun addition to your hot tub experience, but these substances will turn the water in your tub foamy and its surfaces hard to clean.
Restrict eating in the tub to light snacks that you can easily clean out if there’s any spillage. Crumbs from crackers and chips can be difficult to pick up.
Make it a no-pet zone. Pet fur and dander can pose a cleaning issue, but it’s also not a great idea for your pet’s health and safety.
The Mclaughlin, SD homeowners’ guide to pool and spa services
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