"Chris was very knowledgeable about the opening of my pool as well as balancing my hot tub. He explained everything in detail so I understood what he was doing. He was friendly and professional and I would highly recommend him for your pool and hot tub needs."
"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Yes, you can use silicone or epoxy hot tub repair kits to repair cracks in a hot tub. Always read the manual to see what the manufacturer recommends before attempting to repair a hot tub.
Hot tub maintenance can cost between $500 and $1,000 annually. These costs typically cover deep cleaning the tub, refilling it several times a year, and maintaining the water's chemical balance. While you can perform maintenance yourself, a professional can clean and treat your hot tub with chemicals to save you time. The biggest expenses are often heating and repairs, but regular maintenance can help you avoid more complicated and costly repairs and preserve your investment.
If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.
Yes, but only if it is a freshwater tub (not saltwater) and if you make sure the chlorine and bromine levels are below 1 ppm.
You should put chlorine in your hot tub on a regular basis. To keep bacteria away, keep the chlorine level in your hot tub at between 3-5 mg/l, which may mean you need to add chlorine daily or at least every two to three days. Don’t add chlorine to your hot tub water more than once per day.
The Ipswich, SD homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.