"Chris was very knowledgeable about the opening of my pool as well as balancing my hot tub. He explained everything in detail so I understood what he was doing. He was friendly and professional and I would highly recommend him for your pool and hot tub needs."
"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Yes, but only if it is a freshwater tub (not saltwater) and if you make sure the chlorine and bromine levels are below 1 ppm.
No, you cannot clean your hot tub filters in the dishwasher. While it may seem like a good idea, the dishwasher soap isn’t gentle enough for hot tub filters and can damage them. Gentle cleaning is better when cleaning the hot tub filters and keeping them intact.
Similar to a hot tub, swim spas last anywhere from five to 20 years, depending on quality and your attention to maintenance. The best way to increase the lifespan of your swim spa is to carefully maintain it—including draining it around every six months to deep clean the parts.
Many people find saltwater tubs worth the upfront expense. They cost less to maintain than traditional hot tubs, so you can save in the long term. Maintenance is also easier, typically involving balancing the pH and cleaning the tub rather than adding chemicals. They’re also gentler on sensitive skin, and you won’t walk away with a strong chlorine odor.
Keep your exterior electrical receptacles covered and dry, especially around your hot tub and pool during periods of use.
Make sure you have a GFCI (ground fault circuit interrupter) properly installed to ensure no one gets accidentally shocked or injured by electrocution.
Don’t use the hot tub or your pool during a thunderstorm.
Before using the hot tub, have a certified electrician thoroughly inspect your hot tub and its wiring to make sure you’re in full compliance with all applicable local building codes.
The Bowdle, SD homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.