Get matched with top granite countertop repair pros in Mullins, SC

"Discount Renovations has performed home repair services for my family on several occasions, dating back to early 2022. The Team discussed feasible repair options with us and all services were performed in a very professional manner. With each project, their primary objective seemed to be ensuring exceptional results at the most economical price possible. Discount Renovations epitomizes high level workmanship at a reasonable cost. I recommend the Discount Renovations Team with 100% confidence."

"They did a great job!"

"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."

"Unfortunately, my review cannot be a positive one. Our experience was quite an ordeal. My husband was a contractor in New York, worked for many people considered millionaires, and always had a great working relationship with vendors and customers, alike. He is retired now and only takes on work that he chooses and is never without clients, even repeat clients. He recently had a small job, by The Granite Stores standards, to complete. He placed the order, they were perfectly willing at that time (early July-ish) to take the money, and was given a delivery date of 9/2/20. He called just prior to confirm. When that date arrived, not granite. He was told it was on the truck, but the first job of the day was experiencing plumbing difficulties. He was then told it would be delivered in two days. That day came and went with him being told it was on the truck ready for delivery. He was subsequently told of two more delivery dates with two more excuses. Thursday, September 10, ten days after the first promised delivery, and with 4 very untrue statements by the woman in charge, I went to the store to inquire about the delivery only to discover that the granite was just being cut that day! Why the untrue excuses?? Why not just tell the customer it is delayed?? No, I was told they were doing us a favor by taking this small order and would never be taking any more small orders. I then told the woman in charge that this transaction was not a favor as the service had been agreed upon and a deposit was accepted by the store. After I left the store, my husband was called and, contrary to the original agreement, was told he had to pay $200 more. No itemized bill/receipt was ever supplied for this transaction, which in and of itself is not a good business practice. In fact, I was initially informed that day that they had no record of our deposit and expected to get payment from me at that time. That was not going to happen, as they did not have correct records. The Granite Store seems to have built quiet a business for themselves. I applaud their business success, but if they treat customers like this, big or small, I wonder how they must treat those workers?? We were met with nothing but rudeness by the woman in charge, and yes, my husband got a little heated on one phone call, because he truly hates being what he considers lied to, repeatedly. I found this experience to be one of untruths, rudeness, and condescension. The granite did arrive, the workers installed it, and that part of the experience gets a 5 Star rating. After four untrue statements by the woman in charge, 4 lost days of work by my husband having to push his customer schedules back, threats by the woman in charge to have people come back and rip out the work that had been done, the business itself gets a zero rating. We have since found another granite business that is happy to do business with small or large orders and is much more pleasant. If asked for recommendations by present/future clients, we will be steering future granite needs customers away from doing business with The Granite Store, but will ultimately leave that decision to the customer. We do not wish The Granite Store any ill will, only that they would treat ALL customers with kindness, respect, and honesty."

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."