Both Phillip and Divine were always on time, extremely professional and outlined exactly the results of the tests and what steps had to be taken for remediation. They did an outstanding job, advising us of what we could do to reduce costs, outlined their exact steps of removal and kept to a very strict schedule. In order to get us back in the house on a timely basis, during the Ozone treatments, they even came over at 4:00 in the morning to change the location of the Ozone generators. They always were neat and cleaned up each day so that there was no mess when we returned to the house. It was if no one had ever been there. I was very impressed. After completion, they re-tested to make sure they had removed all of the infestation and advised what we could do in the future if we ever suspected that we had further problems. We have not had any problems whatsoever. One of the advantages of using Phillip and Divine was that besides being a certified mold inspector and a certified mold remediation expert, Phillip is also a certified Environmental Hygienist. I feel very comfortable that the job was done by an expert..