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"Summary: Incomplete cleaning, then they ghosted me entirely. Bit of a bizarre experience: I reached out to them after finding them on Angie's List. They got back to me right away that day, had a good conversation, and scheduled a cleaning. I'd asked during that initial chat that they also clean the microwave, they said sure no problem. The first cleaning was okay--bathrooms were great, but it was clear that they hadn't vacuumed most carpeted areas as there were still little bits of debris that even a quick pass would have caught. They also ignored the microwave entirely. They left me a voicemail a few days after the first service, asking for feedback. I called back, told them that overall it was good, but that if we were to move forward with regular cleaning, we'd like them to be sure and vacuum, and to do the microwave as we had discussed. No answer. Over the following three weeks, I left four more voicemails, asking to schedule our next cleaning, and recurring cleaning going forward. To this day they've never gotten back to me. If they're too busy to take on new customers, that's fine; just tell me. If they took offense at me pointing out their incomplete cleaning approach, that's bizarre, but, again, they could just respond and say they're not interested in helping us. To just disappear off the face of the planet is a huge inconvenience and now not only do we have to find another cleaner, we're a month behind on housecleaning, just because these folks couldn't be bothered to spend 30 seconds and get back to someone who was trying to give them money on a regular basis going forward. They did a decent enough job, and my initial impression and conversation were positive, so if there's a good explanation for this bizarre behavior, I'd be willing to talk it through with them... but as it stands, it's weird and unacceptable for a business to do this kind of thing."

"I used them a year and half ago, and it was primarily because when we moved into our new house, they didn't have availability. I was very pleased with their services. I especially liked their cleaning, the house always felt good and smelled good. I had an infant in the house and I was pregnant, and nothing ever bothered me and I wasn't concerned about my child crawling on the floor which is with the chemicals. They always used clean products. I would use them again."

"Excellent house cleaning service. Val personally came out to the house to assess the mess and delivered a quote that was way more reasonable than the competitors. They even managed to start the service within a day, which was incredible. The women who came to clean the house were extremely polite and very detail oriented. The house looks amazing. I would happily use this service again and definitely recommend them!"

"My apartment not only LOOKS clean but FEELS clean. Incredible attention to detail."

"My apartment needed a deep cleaning and she did a great job. Bathroom, bedroom, living room, and kitchen were all fully cleaned and I am very happy with the service. I would definitely hire her again in the future. Thank you!"

"Great job. Cleaned the gutters and left the area very clean."

Toto's Air Solutions: There's no place like a clean home. We specialize in air duct and dryer vent cleaning to help families breathe fresher, healthier air. Honest, thorough, and reliable. No shortcuts, just results you can trust.\n\nChoose Toto's and you'll see the difference from the very first visit. We don't just clean, we restore comfort, improve efficiency, and give you the peace of mind that your family is breathing safe, healthy air. With our friendly team, upfront pricing, and Oz-worthy attention to detail, you'll know you picked the right company the moment we step through the door.\n\nDon't forget to visit our website for videos of us in action!\n

"They did an excellent and thorough job with the initial cleaning and continue to excel and exceed our expectations at the bi weekly cleaning. I definitely recommend them for commercial or residential cleaning!"

"Prompt, cleaned dryer duct. Great clean up, answered all questions"

"Easy job. Just had them clean out my down spouts."